Vanessa Anguiano
Burley
Summary
Executive professional with history of delivering impactful organizational changes and strategic initiatives. Proven ability to lead and inspire teams, ensuring alignment with company goals and fostering culture of excellence. Known for adaptability and strong focus on achieving measurable results through effective collaboration and leadership.
- "Be passionate about what you do every day!"
Overview
10
10
years of professional experience
1
1
Certification
Work History
Executive Director
Integral Senior Living
Burley, ID
10.2024 - Current
- Managed compliance with state regulations and internal policies to uphold operational standards.
- Collaborated with department heads to improve cross-functional communication and workflow efficiency.
- Implemented resident feedback systems to continuously refine service offerings and resident satisfaction.
- Facilitated community events that promoted resident engagement and strengthened local partnerships.
- Developed training programs for staff, promoting best practices in resident care.
- Coordinated budget planning processes, aligning resources with community needs and objectives.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
Business Office Director
Integral Senior Living
Burley, ID
01.2024 - 10.2024
- Enhanced overall office efficiency by streamlining processes and implementing time-saving strategies.
- Processed invoices accurately and timely, maintaining a strong focus on financial integrity and compliance.
- Coordinated employee schedules to optimize staff coverage and enhance service delivery in a fast-paced environment.
- Coordinated client outreach programs that strengthened relationships and drove engagement within the community.
Director of Sales and Marketing
Enlivant Senior Living
Burley, ID
08.2021 - 12.2023
- Sales, marketing, admissions, tours, family coordinating, events, community outreach. Facebook managing.
- During my time as the DOS, I consistently was able to keep our census at or above 90% and was able to reach 95% for some time.
- Improved lead generation processes, resulting in higher conversion rates and revenue growth.
- Analyzed market trends to inform product development and strategic marketing initiatives.
- Created engaging content for digital platforms, driving audience engagement and brand loyalty.
Client Care Manager
Comfort Keepers - Senior Home Care
Twin Falls, ID
08.2017 - 08.2021
- Assess prospective clients in their home, create a plan of care and schedule for them.
- Completed payroll each week, marketed to different agencies/events within the community.
- Conducted regular assessments of client care plans to ensure alignment with evolving needs.
- Managed client communication effectively, addressing concerns and inquiries in a timely manner.
- Facilitated training sessions for caregivers on best practices in resident interaction and care.
- Collaborated with healthcare providers to coordinate comprehensive service delivery for clients.
- Developed strong relationships with clients to build trust and loyalty, resulting in repeat business.
Sales Representative Team Leader
GNC, General Nutrition Center
Burley, ID
07.2016 - 08.2017
- Help customers with their health and nutrition needs, keep track of store inventory, daily average, and sales goals.
- Directed daily sales activities to maximize team performance and customer satisfaction.
- Cultivated relationships with clients, enhancing trust and loyalty through exceptional service.
- Increased client retention by implementing personalized follow-up strategies after initial meetings.
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
Education
High School Diploma -
Minico High School
Rupert, ID05-2016
Associate of Science - Health Sciences
College of Southern Idaho
Twin Falls, ID05-2018
Skills
- Community engagement
- Strategic planning
- Project management
- Operations management
- Staff management
- Relationship building
- Marketing
- Resident satisfaction
Certification
- Residential Care Assisted Living Administrator
- CPR and First Aid
Languages
Spanish
English
Timeline
Executive Director
Integral Senior Living
10.2024 - Current
Business Office Director
Integral Senior Living
01.2024 - 10.2024
Director of Sales and Marketing
Enlivant Senior Living
08.2021 - 12.2023
Client Care Manager
Comfort Keepers - Senior Home Care
08.2017 - 08.2021
Sales Representative Team Leader
GNC, General Nutrition Center
07.2016 - 08.2017
High School Diploma -
Minico High School
Associate of Science - Health Sciences
College of Southern Idaho