Motivational Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Prepared to bring soft skill, hard skill, selling skill and many more business skill. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
Vania Natalia
Business & Product Trainer Manager
Tangerang, PIK 2,BT
Summary
Overview
13
years of professional experience
3
years of post-secondary education
2
Languages
Work History
PT. Prife Sinar Sejahtera (PRIFE)
Product Trainer Manager
2024.06 - Current (3 months)
Job overview
- Create a presentation module about product knowledge
- Increased employee retention rates through informative and engaging new hire onboarding programs that promote company culture and values.
- Collaborated with product development teams to ensure accurate representation of features during training sessions, leading to better understanding among users.
- Identified areas for improvement within existing training programs using data-driven evaluations, leading to enhanced performance outcomes across multiple departments.
- Improved product adoption rates by designing and delivering comprehensive training programs for customers and employees.
- Enhanced the overall customer experience with in-depth product demonstrations and hands-on sessions, resulting in increased satisfaction scores.
PT. Singa Langit Jaya (TIENS)
Education Trainer Manager
2023.10 - 2024.05 (7 months)
Job overview
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Monitored participant workflow and behaviors throughout training process.
- Prepared and presented supplementary learning material to support structured lessons.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
- Collaborated with subject matter experts to create accurate and up-to-date content for training sessions.
- Developed effective training plans based on department needs and objectives.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
- Managed multiple projects simultaneously, maintaining strict deadlines and high-quality deliverables.
- Educated clients on proper use of products and systems.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Recorded and edited videos to facilitate remote learning.
- Stayed current on industry trends and advancements, incorporating new techniques into existing training programs as needed.
- Established team priorities, maintained schedules and monitored performance.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Organized group tours, ensuring a seamless experience from start to finish for all participants.
- Negotiated with vendors to secure competitive rates, resulting in cost-effective travel options for clients.
- Collected, handled and documented payments for travel services and associated feels.
- Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips.
- Increased brand awareness by implementing targeted social media campaigns.
- Selected instructional design, methods and media.
- Coordinated design meetings and decisions with internal departments and teams.
- Translated documents from Chinese to Indonesia.
- Coordinated with vendors to ensure timely delivery and setup of materials for successful events.
- Managed event budgets, minimizing expenses while maintaining high-quality experiences for attendees.
- Maintained clear communication between all parties involved in the planning process for efficient coordination of tasks.
- Worked under pressure and met deadlines while maintaining composure in difficult situations.
PT. Singa Langit Jaya (TIENS)
Education Business Trainer Supervisor
2022.05 - 2023.10 (1 year & 5 months)
Job overview
- Optimized training effectiveness by utilizing diverse instructional methods such as presentations, role-play scenarios, group exercises, and hands-on activities.
- Championed a culture of continuous learning within the organization by promoting the importance of ongoing professional development and encouraging employees to seek out additional resources for personal growth.
- Enhanced employee performance by designing and implementing comprehensive training programs tailored to individual needs.
- Streamlined onboarding processes by creating informative orientation materials for new hires, ensuring a smooth integration into the company culture.
- Collaborated with external vendors to coordinate specialized training programs for specific skill sets or certifications as needed.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
- Organized group tours, ensuring a seamless experience from start to finish for all participants.
- Translated documents from Chinese to Indonesia.
- Produced engaging promotional videos optimized for different platforms using specialized editing software.
- Collaborated with marketing team to develop targeted social media campaigns that drove user traffic.
- Supported event promotion efforts by designing captivating visuals and coordinating cross-platform posting schedules.
- Provided creative input during brainstorming sessions, offering innovative ideas for future projects and campaigns.
PT. Citra Nusa Insan Cemerlang (CNI)
Sales Trainer Supervisor
2015.08 - 2022.04 (6 years & 8 months)
Job overview
- Assessed training program effectiveness on regular basis and improved upon deficient areas.
- Boosted overall customer satisfaction rates by emphasizing the importance of exceptional service during all stages of the sales process in trainings.
- Optimized communication skills among sales staff through targeted training on active listening, empathy, and persuasion techniques.
- Expanded company''s market presence by equipping sales teams with industry-specific expertise and competitive intelligence information.
- Designed and implemented sales training program and documentation.
- Collaborated with Human Resources to facilitate recruitment promotion at job fairs and other community events.
- Increased sales team productivity by developing and implementing comprehensive training programs.
- Collaborated with sales leaders to align training initiatives with strategic business goals.
- Coordinated schedules and timelines for events.
- Optimized event agendas for seamless transitions between activities, ensuring smooth flow throughout the duration of each function.
- Assessed training program effectiveness on regular basis and improved upon deficient areas
- Optimized communication skills among sales staff through targeted training on active listening, empathy, and persuasion techniques
FLorganizer
Wedding Organizer
2011.04 - 2017.01 (5 years & 9 months)
Job overview
- Coordinated schedules and timelines for events.
- Improved overall bride and groom's family satisfaction by implementing responsive service practices throughout the planning stages and during events themselves.
- Successfully managed a team of volunteers to provide exceptional support during events, fostering a positive work environment and efficient task completion.
Tarumanagara Foundation
Marketing & Business Development
2014.02 - 2015.03 (1 year & 1 month)
Job overview
- Increased brand recognition by developing and implementing targeted marketing campaigns.
- Developed annual marketing budgets based on projected sales growth, ensuring resources were allocated effectively across all channels.
- Coordinated public relations efforts, generating positive media coverage for company events and announcements.
- Streamlined internal communications processes, improving efficiency and fostering a collaborative work environment.
- Coordinated schedules and timelines for events.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals (project at Tarumanagara Knowledge Centre)
Tarumanagara Foundation
Master of Ceremonial
2012.04 - 2013.05 (1 year & 1 month)
Job overview
- Collaborated closely with event organizers to align content delivery with overarching themes and objectives.
- Elevated audience engagement by incorporating humor and relevant anecdotes into event proceedings.
- Boosted overall event satisfaction by maintaining a professional yet approachable demeanor as the Master of Ceremonies.
- Managed unforeseen challenges with poise and adaptability, ensuring minimal disruption to event proceedings.
- Kept events on schedule by monitoring time constraints and making adjustments as needed to maintain program flow.
- Ensured smooth transitions between event segments through effective coordination with speakers and entertainers.
PT. Para Bandung Propertindo-Trans Studio Bandung
MarComm and Public Relations Internship
2012.12 - 2013.01 (1 month)
Job overview
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
Education
Tarumanagara University Jakarta, JK
Bachelor of Communication from Public Relations And Organizational Communication
2003.06 - 2006.06 (3 years)
University Overview
Skills
Training delivery
Thankyou
Thankyou
Thank youWork Preference
Work Location
RemoteHybridOn-SiteImportant To Me
Work-life balanceTimeline
Product Trainer Manager
PT. Prife Sinar Sejahtera (PRIFE)
2024.06 - Current (3 months)
Education Trainer Manager
PT. Singa Langit Jaya (TIENS)
2023.10 - 2024.05 (7 months)
Education Business Trainer Supervisor
PT. Singa Langit Jaya (TIENS)
2022.05 - 2023.10 (1 year & 5 months)
Sales Trainer Supervisor
PT. Citra Nusa Insan Cemerlang (CNI)
2015.08 - 2022.04 (6 years & 8 months)
Marketing & Business Development
Tarumanagara Foundation
2014.02 - 2015.03 (1 year & 1 month)
MarComm and Public Relations Internship
PT. Para Bandung Propertindo-Trans Studio Bandung
2012.12 - 2013.01 (1 month)
Master of Ceremonial
Tarumanagara Foundation
2012.04 - 2013.05 (1 year & 1 month)
Wedding Organizer
FLorganizer
2011.04 - 2017.01 (5 years & 9 months)
Tarumanagara University
Bachelor of Communication from Public Relations And Organizational Communication
2003.06 - 2006.06 (3 years)
Similar Profiles
BERKAT FEBRIANTO LASEBERKAT FEBRIANTO LASE
Building Management and General Affairs at PT Asuransi Sinar Mas (Sinar Mas Group)Building Management and General Affairs at PT Asuransi Sinar Mas (Sinar Mas Group)
Maimuna AlmunawarMaimuna Almunawar
Tax Accountant at PT Tumbuh Jaya SejahteraTax Accountant at PT Tumbuh Jaya Sejahtera
GUSTINA SAFARIAGUSTINA SAFARIA
SENIOR FINANCE AND ACCOUNT EXECUTIVE at PT. LAUTAN SEJAHTERA MANDIRISENIOR FINANCE AND ACCOUNT EXECUTIVE at PT. LAUTAN SEJAHTERA MANDIRI