Microsoft Word
Veronica Liu
Bachelor Of Chinese Language And Culture
Jakarta,JK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
Languages
2
2
years of post-secondary education
9
9
years of professional experience
Work History
Chinese Language Teacher
Veronica
Jakarta, Indonesia
08.2015 - Current
- Coached, taught and advised students through implementation of proven instructional and correctional methods.
- Observed and evaluated student academic and social progress by submitting grades and report cards according to established school procedures.
- Provided essential learning support to aid student Chinese language development.
- Proctored tests to assess student learning progress and used data to improve teaching techniques.
- Instructed students age 5 to 17 in Chinese language, culture and history by assigning reading material, written assignments and hands-on projects
Chinese Translator
中国公司
Jakarta, Indonesia
11.2017 - 11.2018
- Processed source vernacular into translations, summaries, roundups and other defined products.
- Captured geopolitical, regional, ethnic and cultural elements in text.
- Attended training programs to improve professional knowledge and interpretation skills.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Maintained message content, tone and emotion as closely as possible.
- Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest and suspects.
- Developed team communications and information for meetings.
- Edited and proofread other team members' translations
Customer Service Officer
Teleperformance Indonesia
Jakarta, Indonesia
09.2015 - 10.2017
- Tracked results of various promotional campaigns by gathering feedback from customers and recommended areas of improvement.
- Offered basic technical support for clients on wide range of company products.
- Completed data entry to record call notes, suggestions and questions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Coordinated solutions for high volume of customer inquiries per day while meeting and exceeding performance quotas.
Education
Bachelor of Education - Education of Chinese Language
Huaqiao University
Xiamen, China 09.2013 - 06.2015
Skills
Chinese grammar
Chinise writing system
Verbal communication
Lesson Planning
Test and quiz creation
Software
Microsoft Excel
Microsoft PowerPoint
Timeline
Chinese Translator
中国公司
11.2017 - 11.2018
Customer Service Officer
Teleperformance Indonesia
09.2015 - 10.2017
Chinese Language Teacher
Veronica
08.2015 - Current
Bachelor of Education - Education of Chinese Language
Huaqiao University
09.2013 - 06.2015