Summary
Overview
Work History
Education
Skills
Timeline
52
Vicky Astriea

Vicky Astriea

Senior Travel Consultant
Jakarta

Summary

Dynamic Senior Travel Consultant with 13 years of experience in the travel industry, known for delivering exceptional corporate travel solutions that elevate client satisfaction and loyalty. Expertise in tour planning, customer service, and problem-solving has consistently driven success in high-pressure environments. Proficient in advanced reservation systems, enhancing operational efficiency and accuracy. A commitment to teamwork and adaptability ensures seamless service delivery and a positive client experience. Ready to leverage extensive skills to contribute significantly to a forward-thinking organization.

Overview

13
13
years of professional experience
1
1
Language

Work History

Senior Travel Consultant

PT ANTA EXPRESS TOUR & TRAVEL SERVICE
11.2013 - 09.2024
  • Managed corporate travel arrangements for PT Freeport Indonesia in Papua, ensuring seamless on-site service delivery
  • Proficient in operating Sabre and Galileo reservation systems, enhancing booking efficiency and accuracy
  • Thrived in a high-demand, fast-paced environment, consistently meeting tight deadlines and client exapectations
  • Delivered exceptional customer service, building strong relationships and fostering client loyalty
  • Demonstrated strong problem-solving skills, effectively addressing and resolving travel-related issues
  • Highly skilled in computer applications, contributing to streamlined operations and improved productivity
  • Excelled in multi-task management, prioritizing competing demands to maintain high levels of service quality

Travel Consultant

PT PANORAMA SENTRAWISATA Tbk
01.2011 - 11.2013
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
  • Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
  • Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.

Education

Bachelor - Public Relations

Mercu Buana University
DKI Jakarta
04.2001 -

Diploma - Tourism

State University of Jakarta (UNJ)
DKI JAKARTA
04.2001 -

Skills

Travel industry trends

Timeline

Senior Travel Consultant

PT ANTA EXPRESS TOUR & TRAVEL SERVICE
11.2013 - 09.2024

Travel Consultant

PT PANORAMA SENTRAWISATA Tbk
01.2011 - 11.2013

Bachelor - Public Relations

Mercu Buana University
04.2001 -

Diploma - Tourism

State University of Jakarta (UNJ)
04.2001 -

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Vicky AstrieaSenior Travel Consultant