Victor Yohanes Oentoeng

Experienced project management department head, project manager, and business analyst with strong Automotive and Travel industry background, while also having a technical experience in the earlier career.

Effectively identifying and implementing the best technical solution to positively impact company success.

A certified Scrum Master and AgilePM with strong communication and negotiation skills to effectively promoting agile culture within organization.

Proficient in project management, resource allocation and team development.

A very good team player, creative, having good interpersonal skills, while also possess good analytical skill, self-motivated, and also a skillful negotiator.

An excellent individual who received NISSAN CIO Award in recognition of outstanding efforts to improve NISSAN Global IS/IT with his contribution in SAP Warranty & SAP After Sales project roll out in 2016-2017.

• 12/2018, 06/2019, SAP PMP (Prepaid Maintenance Plan – Service Contract) in PT. Nissan Motor Indonesia, NMI SAP system enhancement to accommodate dealer PMP claim reimbursement process. Serve as Project manager. He manage, control, collaborate and guide project members to achieve project QCT (Quality Cost Timing). He also act as a scrum master.
• 12/2018, 03/2019, SAP Warranty JH1A enhancement in PT. Nissan Motor Indonesia, NMI SAP Warranty system enhancement to accommodate collaboration with Mitsubishi Motor for JH1A model (Nissan Livina). Serve as Project manager. He manage, control, collaborate and guide project members to achieve project QCT (Quality Cost Timing).
• 04/2018, 01/2019, PCS JH1A system enhancement in PT. Nissan Motor Indonesia, NMI PCS (Production Control System) system enhancement to accommodate JH1A (Nissan Livina) accessories part ordering and supply in collaboration with Mitsubishi Motor. Serve as Project manager, He manage, control, collaborate and guide project members to achieve project QCT (Quality Cost Timing).
• 02/2018, 10/2018, Microsoft Dynamics CRM upgrade in PT. Nissan Motor Indonesia, Upgrading Microsoft Dynamics upgrade from version 2013 into 365. Serve as NMI business analyst, he gather, discuss and analyse information from NMI business side. Providing system design and solution to NMI business side along with vendor.
• 10/2016, 07/2019, SAP After Sales, Warranty, iOTD-VOM support in PT. Nissan Motor Indonesia, Manage Helpdesk (1st layer support) and consultant (2nd layer support) for SAP System in module WTY (Warranty), VMS (VOM), and SD (After Sales). He also manage change request management in related modules.
• 10/2016, 11/2017, SAP iOTD-VOM (Vehicle Ordering Management) project roll-out in NMI (Nissan Motor Indonesia, Implementing SAP iOTD-VOM system to replace local Nissan Motor Indonesia application as a part of Nissan Motor Limited global roll-out. Coordinate with SAP FI team & Logistic (iOTD-VLM) team to discuss about business requirement and designing system interface. Serve as NMI business analyst, he gather, discuss and analyse information from NMI business side. Then, deliver, discuss, and reach conclusion about system design with NML business analyst and vendor. Coordinate and provide support to business user to conduct user training, and user acceptance test. Coordinate and support business user to conduct SAP iOTD-VOM Dealer training to 100+ dealers across Indonesia.
• 01/2017, 10/2017, SAP Warranty – New Free Service Implementation, Enhance Nissan Motor Indonesia SAP Warranty system in terms of extending free service claim from only 10k KMs to 50k KMs to support new business campaign to take advantages over other competitors. Serve as project manager, manage project milestones, including creating project milestones documentation and presenting to the stakeholders. Providing weekly basis project progress report to the project owners. Involved in program optimization. Serve as NMI business analyst, he gather, discuss and analyse information from NMI business side. Then, deliver, discuss, and reach conclusion about system design with NML business analyst and vendor. Coordinate and provide support to business user to conduct user training, and user acceptance test.
• 12/2015, 10/2016, SAP Warranty (WTY) implementation, Implementing Warranty, and service management business system suited for Nissan Motor Indonesia & Nissan Motor Distributor Indonesia. Coordinate with SAP FI team to integrate business requirement between SAP Warranty & SAP FI. Serve as NMI business analyst, he gather, discuss and analyse information from NMI business side. Then, deliver, discuss, and reach conclusion about system design with NML business analyst and vendor. Coordinate and provide support to business user to conduct user training, and user acceptance test. Coordinate and support business user to conduct SAP WTY & After Sales Dealer training to 100+ dealers across Indonesia.
• 12/2015, 10/2016, SAP After Sales implementation, Implementing spare part ordering and supply, warehouse management business system suited for Nissan Motor Indonesia & Nissan Motor Distributor Indonesia. Serve as NMI business analyst, he assist main business analyst to gather, discuss and analyse information from NMI business side. Then, deliver, discuss, and reach conclusion about system design with NML business analyst and vendor. Coordinate and provide support to business user to conduct user training, and user acceptance test. Coordinate and support business user to conduct SAP WTY & After Sales Dealer training to 100+ dealers across Indonesia.
• 01/2015, 06/2015, Oracle JDEdwards Indonesian Tax Localization implementation in PT. Spirax Sarco, Implementing Indonesian Tax Localization covering VAT Out, VAT In, and withholding Tax. Serve as Technical Leader. Leading technical team, create technical design and technical documentation. Providing technical training to Client’s IT/IS team member.
• 10/2014, 04/2015, Oracle JDEdwards Indonesian Tax Localization implementation in PT. Varia Usaha, Implementing Indonesian Tax Localization covering VAT Out, VAT In, and withholding Tax. Serve as Technical Leader. Leading technical team, create technical design and technical documentation. Providing technical training to Client’s IT/IS team member.
• 06/2014, 09/2014, Oracle JDEdwards Indonesian Tax Localization implementation in PT. Fonterra Brands Indonesia, Implementing Indonesian Tax Localization covering VAT Out, VAT In, and withholding Tax. Serve as Technical Leader. Leading technical team, create technical design and technical documentation. Providing technical training to Client’s IT/IS team member.
• 06/2013, 04/2014, Oracle JDEdwards Finance & SCM implementation in PT. Sumi Indo Wiring Systems (SIWS), Develop & customizing objects in Finance and Logistics module. Develop system interface between Oracle JDEdwards and SIWS other system. Create Technical documentation. Providing technical training to Client’s IT/IS team member.

• Age: 31 Years
• Place of Birth: Jember
• Date of Birth: 01/07/88
• Gender: Male
• Nationality: Indonesian
• Marital Status: Single
• Religion: Christian

Scrum Master