Violin Tri Wulandari

• Dedicated Partnership Specialist at Flip.id, focused on international transfers
• Strategic Partnership Development: Collaborate with new business partners for smooth and secure financial transactions
• Client-Centric Approach: Anticipate and meet client needs, tailor solutions, and expand the client base
• Relationship Cultivation: Establish and nurture relationships within client networks, fostering trust
• Problem Solver: Act as a trusted advisor for clients and internal teams, resolving challenges
• Service Recovery to Sales: Convert service recovery into valuable sales opportunities for long-term loyalty
• Market Insights: Gather competitive intelligence, monitor market trends, advise Product and Business Development Teams
• KYC Compliance: Ensure Know Your Customer compliance, diligently update customer data for security and regulatory adherence
• Passionate about delivering exceptional service and fostering lasting partner/client relationships.

• Passion for enhancing client experiences and driving business growth through Flip.id international transfers
• My role has been instrumental in forging strong partnerships with Business partners and ensuring seamless transactions for our top user
• Client-Centric Approach: Managed and proactively anticipated client needs, focusing on both retaining the existing client base and expanding it by tailoring solutions to their unique requirements
• Relationship Cultivation: Established, comprehended, and nurtured relationships within the client's network of transactions, fostering trust and confidence
• Solving user/internal team issue: Acted as a trusted problem solver for clients and internal team, assisting in the identification and resolution of challenges, thereby making their transactions smoother and more comfortable
• Converted service recovery into valuable sales opportunities, fostering long-term client loyalty and business growth
• Market Insights: Gathered competitive intelligence to determine client preferences, product positioning, and service enhancements
• Continuously monitored market trends and kept abreast of offerings to advise the Product and Business Development Teams effectively
• Ensured Know Your Customer (KYC) compliance and diligently updated customer data for all new and existing clients, prioritizing security and regulatory adherence
• I am passionate about delivering exceptional service and fostering lasting patners/client relationships.

As a Business Development Executive in the education sector at Onelabs.co, I played a pivotal role in driving growth and expanding our B2B customer base

• B2B Acquisition Focus: Concentrated efforts on acquiring B2B clients to expand our business within the education sector
• Market Analysis and Sales Pipeline Development: Conducted market analysis to identify trends and customer needs
• Developed and managed short, medium, and long-term sales pipelines to align with sales targets, focusing on increasing active user registrations
• Partnership and Sponsorship Support: Collaborated on establishing partnerships and sponsorships with brands and merchants within the education industry
• Sales Pipeline Management: Managed our existing sales pipeline while actively seeking and developing new business opportunities
• Marketing Strategy Coordination: Assisted in coordinating and implementing marketing strategies to enhance the company's educational offerings
• Lead Generation and Business Outreach: Generated new leads and initiated contact with decision-makers in potential client organizations
• Screened and evaluated potential business opportunities, aligning deals with our strategic objectives
• Achievement of Targets: Successfully achieved quarterly targets, including registering 2,500 new users
• Achieved a 10% increase in active users per month and boosted user downloads
• My role as a Business Development Executive in the education sector was instrumental in driving growth, expanding our client base, and contributing to the success of our educational initiatives
• This experience equipped me with valuable skills in market analysis, sales pipeline management, partnership development, and target achievement within the education industry.

As a Business Development Officer at Onelabs.co, I had the opportunity to work on a range of tasks and projects aimed at fostering business growth and strengthening our brand

• Some of my key responsibilities during this role included: - Partnership & Sponsorship Support: Assisted in establishing partnerships and sponsorships with various brands and merchants
• Event Organization: Played a role in organizing events, contributing to successful event execution
• Listing Features & Data Entry: Contributed to the enhancement of the company by adding and managing features and data
• Cross-functional Collaboration: Collaborated with internal teams to ensure a cohesive approach and maintained open lines of communication with senior management and vendors
• Brand Guideline & Image Development: Collaborated in creating and refining brand guidelines and enhancing the overall brand image
• Social Media Marketing: Engaged in various aspects of social media marketing, including SEO, content creation, and creativity
• This role provided me with valuable experience in business development and a comprehensive understanding of various aspects of brand and marketing strategies.

During my 11-month internship at Bank OCBC NISP, I gained valuable experience that prepared me for my subsequent role

• Listing Features and Data Entry: I meticulously managed product listings and data entry, ensuring accuracy and completeness to enhance customer experiences
• Strategic Partnerships and Sponsorships: I actively supported partnership and sponsorship initiatives with prominent brands and merchants, contributing to the bank's growth and market presence
• Event Coordination: I played a crucial role in the organization of events, from planning to execution, helping create memorable experiences for clients and stakeholders
• Brand Development: I assisted in developing brand guidelines and enhancing the bank's brand image, maintaining consistency and a strong brand identity
• Social Media Marketing: I actively participated in social media marketing, including SEO optimization, creative content creation, and content management, which contributed to strengthening the bank's online presence
• Cross-Functional Collaboration: I effectively collaborated with internal teams, maintaining open communication with senior management and vendors to ensure a cohesive and productive work environment
• My internship at Bank OCBC NISP was a crucial stepping stone in my career, providing me with practical experience in business development, marketing, and collaboration.