Summary
Overview
Work History
Education
Certification
Languages
Timeline
AccountManager

Wahyudin

Chief IT Administrator
Batam

Summary

IT professional with proven track record in managing and maintaining robust IT systems. Known for ensuring seamless operations and enhancing network security. Strong emphasis on teamwork and adaptability, contributing to reliable and efficient IT environments. Skilled in system administration, network management, and problem-solving.

Experienced with IT systems management, ensuring optimal performance and security. Utilizes advanced troubleshooting techniques to resolve issues efficiently. Track record of implementing effective IT solutions, fostering operational excellence.

Professional with broad experience in IT systems management, network administration, and cybersecurity. Known for reliability and adaptability in meeting evolving technical needs. Strong focus on team collaboration, ensuring seamless operations and achieving tangible results. Skilled in troubleshooting, system upgrades, and user support while maintaining high standards of performance.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

23
23
years of professional experience
4
4
Certificates

Work History

Chief IT Administrator

PT TDK Electronics Indonesia
Batam, Kepulauan Riau
05.2020 - Current
  • Maintained and monitored network infrastructure, ensuring optimal performance and security for all users across various departments.
  • Implemented system upgrades and patches, reducing downtime by effectively managing scheduled maintenance activities.
  • Provided technical support to end-users, resolving hardware and software issues in a timely manner to enhance operational efficiency.
  • Configured and managed virtual servers, optimizing resource allocation and improving overall system reliability through proactive monitoring.
  • Configured and maintained network infrastructure, ensuring seamless connectivity and optimal performance across multiple departments.
  • Managed user accounts and permissions in Active Directory, streamlining access control for over 500 employees.
  • Managed vendor relationships effectively for timely procurement of IT equipment while adhering to budget constraints.
  • Reduced company downtime by proactively managing server backups and disaster recovery planning.
  • Monitored server performance using advanced diagnostic tools leading to proactive identification of potential bottlenecks before impacting operations negatively.
  • Achieved faster network connectivity by installing high-performance routers, switches, and access points.
  • Monitored networks and network devices to resolve technical problems quickly.

Principle IT Administrator

PT TDK Electronics Indonesia
Batam, Kepulauan Riau
05.2017 - 05.2020
  • Managed installation, configuration, and maintenance of servers and network equipment to ensure optimal performance and reliability.
  • Monitored system performance and security, implementing necessary updates and patches to protect against vulnerabilities.
  • Provided technical support for end-users, resolving issues related to software applications, hardware, and network connectivity in a timely manner.
  • Developed and documented standard operating procedures for IT processes, improving efficiency and ensuring compliance with organizational policies.
  • Led projects to upgrade infrastructure components, coordinating with cross-functional teams to minimize downtime during transitions.
  • Implemented network security protocols, safeguarding sensitive data against unauthorized access and potential breaches.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers.

Snr IT Administrator

PT TDK Electronics Indonesia
Batam, Kepulauan Riau
05.2014 - 05.2017
  • Conducted regular system performance assessments, identifying bottlenecks and presenting actionable recommendations to improve overall IT operations.
  • Administered user accounts and access controls in Active Directory, streamlining onboarding processes for new employees.
  • Managed daily IT operations, ensuring system availability and performance in a high-demand manufacturing environment.
  • Coordinated IT infrastructure projects, managing timelines and resources to ensure successful implementation of new technologies within the organization.
  • Enhanced data security through the deployment of firewalls, antivirus software, and intrusion detection systems.

IT Administrator

PT TDK Electronics Indonesia
Batam, Kepulauan Riau
03.2012 - 05.2014
  • Contributed to the establishment of IT policies and best practices aimed at ensuring consistent service quality across all departments.
  • Identified and corrected system faults to minimize operational system downtime.
  • Performed scheduled service work, installations, testing and repairs.
  • Monitored ongoing technical compliance with applicable laws and regulations.
  • Wrote instruction manuals and technical guidance for preventive maintenance

IT Engineer

PT. Excelitas Technologies
Bintan, Kepulauan Riau
09.2009 - 03.2012
  • Managed server administration tasks, including installation, configuration, and maintenance of Windows servers to ensure optimal operation.
  • Developed and executed backup and disaster recovery plans to safeguard critical data and minimize downtime during emergencies.
  • Led troubleshooting efforts for complex IT issues, using diagnostic tools to identify root causes and implement effective resolutions in a timely manner.
  • Conducted regular system audits to evaluate security vulnerabilities and compliance with industry standards, implementing necessary updates for risk mitigation.
  • Established monitoring procedures for network performance metrics, utilizing tools to proactively address potential issues before they impacted users.
  • Troubleshot complex technical issues, providing timely resolution to minimize disruptions.
  • Managed IT projects from inception to completion, ensuring on-time delivery within budget constraints.
  • Improved system efficiency by optimizing network infrastructure and implementing new technologies.
  • Implemented data backup and recovery procedures, safeguarding critical business information against potential loss.
  • Implemented virtualization technologies resulting in reduced power consumption and improved resource utilization.
  • Provided technical support in both on-site and telephone consultations.
  • Maintained service schedule for software and hardware.
  • Executed troubleshooting and server support in both in-person and remote situations.
  • Resolved issues related to operational components for LAN, WAN and voice systems.
  • Coordinated with stakeholders to ensure seamless integration of new systems into existing workflows while minimizing disruption to daily operations.

IT Supervisor

PT.CCI Bintan
Bintan, Kepulauan Riau
05.2002 - 09.2009
  • Assisted in maintaining network security by monitoring access controls and updating user permissions.
  • Supported IT team in troubleshooting hardware and software issues, ensuring minimal downtime for staff.
  • Participated in the installation and configuration of new computer systems, enhancing operational efficiency.
  • Documented standard operating procedures for IT processes, contributing to improved team communication and workflow.
  • Managed inventory of IT equipment, ensuring timely replacements and upgrades as needed.

Education

Bachelor of Science - Computer And Information Systems

Batam University
Batam, Indonesia
04.2001 -

Certification

CompTIA Server+

Languages

English
Intermediate (B1)

Timeline

Chief IT Administrator

PT TDK Electronics Indonesia
05.2020 - Current

Cisco Certificate Network Associate Routing and Switching

02-2019

Principle IT Administrator

PT TDK Electronics Indonesia
05.2017 - 05.2020

Server Virtualization with Hyper-V

11-2016

CompTIA Server+

11-2014

Snr IT Administrator

PT TDK Electronics Indonesia
05.2014 - 05.2017

IT Administrator

PT TDK Electronics Indonesia
03.2012 - 05.2014

IT Engineer

PT. Excelitas Technologies
09.2009 - 03.2012

IT Supervisor

PT.CCI Bintan
05.2002 - 09.2009

Bachelor of Science - Computer And Information Systems

Batam University
04.2001 -

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Wahyudin Chief IT Administrator