WAYAN AGUS VIRGANTARA
ASSISTANT MAITRE D'
Klungkung
Summary
As a hotel school graduate, I possess a deep passion for engaging with people and building meaningful connections. My quick learning ability and eagerness to acquire new skills drive my commitment to excellence in the hospitality industry. With a strong foundation in integrity and empathy, I strive to create a positive work environment that fosters collaboration and outstanding service, as well as I have successfully completed all the required documentation, including the C1D visa, passport, seaman's book, BST, CCM, and medical examination. I am fully prepared and available to join at any given time.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work History
ASSISTANT MAITRE D
NORWEGIAN CRUISE LINE
02.2019 - Current
- Directly responsible for the operation and supervision of an assigned restaurant on the ship, Crew Mess or Room Service, and assisting with operation in the Main Dining Rooms, Speciality Restaurant and Buffet
- Assist with the direction, supervision, performance, training and evaluation of all position within the restaurant department
WAITER
NORMAN CRUISE LINE
10.2011 - 01.2019
- Providing excellent customer service throughout the restaurant, efficient service, friendly service, attentive service as well as meet and exceeding the company expectations
WAITER
ALAM KULKUL BOUTIQUE RESORT
10.2008 - 09.2011
- Report directly to the restaurant manager, ensuring guest satisfaction through meticulous attention to detail and maintaining a pristine dining environment
RESTAURANT CAPTAIN
THE RCYH RESTAURANT
07.2007 - 07.2008
- Delivered exceptional customer service while effectively managing and mentoring wait staff to enhance team performance
- Implemented strategic initiatives to achieve company targets, driving operational excellence and boosting overall efficiency
- Fostered a positive work environment through comprehensive training programs for new and existing staff
WAITER
MELIA BALI HOTEL
11.2006 - 05.2007
- Delivered exceptional customer service during breakfast, lunch, and dinner services while adapting to various assignments with flexibility and professionalism
Education
BACHELOR - Management
UNIVERSITY TERBUKA
DENPASAR, BALI 01.2023 - 12.2023
SOME COLLEGE (NO DEGREE) - English comunication
ENGLISH FIRST
DENPASAR, BALI 01.2011 - 12.2011
HIGH SCHOOL DIPLOMA - English Communication
UDAYANA UNIVERSITY
DENPASAR, BALI 01.2028 - 12.2028
HIGH SCHOOL DIPLOMA - Food and Beverage Service
YA PARI NDO HOTEL SCHOOL
KLUNGKUNG, BALI 01.2007 - 12.2007
HIGH SCHOOL DIPLOMA - language studies
SMANEGERI 1 DAWAN
KLUNGKUNG, BALI 01.2006 - 12.2006
Skills
- Customer service
- Team Building
- Communication
- Microsoft
- SilverWare
- IssueTrack
- Xdining
Timeline
HIGH SCHOOL DIPLOMA - English Communication
UDAYANA UNIVERSITY
01.2028 - 12.2028
BACHELOR - Management
UNIVERSITY TERBUKA
01.2023 - 12.2023
ASSISTANT MAITRE D
NORWEGIAN CRUISE LINE
02.2019 - Current
WAITER
NORMAN CRUISE LINE
10.2011 - 01.2019
SOME COLLEGE (NO DEGREE) - English comunication
ENGLISH FIRST
01.2011 - 12.2011
WAITER
ALAM KULKUL BOUTIQUE RESORT
10.2008 - 09.2011
RESTAURANT CAPTAIN
THE RCYH RESTAURANT
07.2007 - 07.2008
HIGH SCHOOL DIPLOMA - Food and Beverage Service
YA PARI NDO HOTEL SCHOOL
01.2007 - 12.2007
WAITER
MELIA BALI HOTEL
11.2006 - 05.2007
HIGH SCHOOL DIPLOMA - language studies
SMANEGERI 1 DAWAN
01.2006 - 12.2006
Similar Profiles
Chanica FrancoisChanica Francois
Cruise Specialist at Norwegian Cruise LineCruise Specialist at Norwegian Cruise Line
Ruan NascimentoRuan Nascimento
Youth Program Manager - Temporary at Norwegian Cruise LineYouth Program Manager - Temporary at Norwegian Cruise Line
John Lawrence HernandezJohn Lawrence Hernandez
Marine Engineer at Norwegian Cruise LineMarine Engineer at Norwegian Cruise Line
Rex AguirreRex Aguirre
Executive Casino Host at Norwegian Cruise LineExecutive Casino Host at Norwegian Cruise Line
Adi Pratyaksa KusumadanaAdi Pratyaksa Kusumadana
Deck Cadet at PT. Temas Tbk.Deck Cadet at PT. Temas Tbk.