Wayan Swastika

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• Optimized storage infrastructure by consolidating redundant systems, resulting in reduced overhead costs.
• Streamlined processes for hardware installations, upgrades, and decommissioning to minimize service disruptions.
• Reduced downtime for critical systems by designing and implementing comprehensive backup and disaster recovery plans.
• Spearheaded capacity planning initiatives by analyzing current resource utilization trends and forecasting future growth requirements.
• Managed vendor relationships to negotiate favorable pricing on equipment purchases, maintenance contracts, and support services.
• Maintained a high level of availability for mission-critical applications through proactive monitoring of system health indicators.

• Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
• Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
• Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
• Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.