Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
- Responsible for operational budget
- Responsible for office assets
- Responsible for Teller and customer service operational transactions
- Responsible for employee discipline
- Responsible for achieving sales targets
- Responsible for teller cash and customer service securities
- Check all operational and business transactions with the tools provided
- Process employee behavior that is suspected of fraud
- Maintain employee discipline
- Conducting analysis of credit applications from prospective customers from sales
- Conducting surveys related to credit applications from sales
- Approving credit applications from sales with a limit of Rp. 50,000,000
- Preparing approved customer credit agreement files
- Managing and being responsible for approved customer guarantees