Weronika Banasik
Driggs
Summary
An energetic, well-organized and development-oriented graduate of a prestigious Krakow university with several years of experience in tourism, ready for new challenges
Overview
11
11
years of professional experience
3
3
Languages
Work History
Founder
WB Management LLC
Jackson, WY
05.2023 - Current
- Founded and currently manage a hospitality and business management company.
- Oversee daily business operations, financial management, budgeting, and invoicing.
- Build and maintain strong relationships with clients and business partners.
- Negotiate contracts and coordinate projects from planning through completion.
- Develop marketing strategies and identify new business opportunities.
- Ensure exceptional customer service while maintaining efficient business operations.
Intern
Spring Creek Ranch
Jackson, WY
11.2022 - 04.2023
- Assisted in daily operations, ensuring adherence to safety protocols and service standards.
- Supported team members in event preparation, enhancing workflow efficiency during peak seasons.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Organized guest activities and amenities, contributing to improved customer satisfaction rates.
Internship
Radisson Hotel
Bismarck, ND
04.2022 - 10.2022
- internship at Radisson Hotel in frames which I have the opportunity to gain knowledge and use it in practice in the field of Front Desk, Accounting, as well as Sales and Marketing.
Front Desk Manager
Laris Sp. Z o.o.
Kraków
01.2022 - 05.2022
- As a Front Desk Manager, I was responsible for managing the entire Front Desk and its 11-person team. I supported General Manager in processed payments, updated website, and responded to any inquiries from employees and / or clients. In terms of my duties, there was also trained and supervised new personnel, reviewed all data entry.
Guest Relations Officer
Laris Sp.z o.o.
Kraków
10.2015 - 01.2022
- In the above position, I dealt with the day-to-day service of a hotel guest from check-in, through assistance with current needs, such as ordering a taxi, recommending a restaurant or organizing a trip on the settlement during painting. As well as preparing reports for the General Manager and the Sales Department or active direct sale of roomnights.
Guest Service Manager
Pursuit Glacier Park Collection
St. Mary, Montana
06.2019 - 09.2019
- Seasonal work as part of the Work na Travel program. The scope of duties was the day-to-day management of the reception team while maintaining the highest standards of hotel guest service.
Regional representative
Business Travel Club
Kraków
11.2018 - 07.2019
- In the above position, I was responsible for representing BTC in Kraków by actively promoting the office, meeting potential program participants, preparing contracts, coordinating meetings at the US Embassy.
Guest Service Associate
Glacier Park Inc.
St.Mary, Montana
06.2016 - 09.2016
- Summer job as part of the Work and Travel 2016 program, during which I was responsible for basic guest service: check-in, check-out or help with current needs and preparation of night reports.
Education
Postgraduate specialization - Hotel Menager
Wyższa Szkoła Ekologii i turystyki w Suchej Beskidzkiej
Kraków02-2018
Master degree - Management
AGH University of Science and Technology
Kraków12-2021
Skills
- Leadership
- Ability to Work Under Pressure
- Ability to Work in a Team
- Fast Learner
- Communication Skills
- Customer Service
- Microsoft Office
- Computer Skills
- Leadership and Teamwork
Languages
English
Polish
German
Interests
Travels in a wide range of topics, Cinema- Polish comedies and American series, Swimming- active cultivation
Timeline
Founder
WB Management LLC
05.2023 - Current
Intern
Spring Creek Ranch
11.2022 - 04.2023
Internship
Radisson Hotel
04.2022 - 10.2022
Front Desk Manager
Laris Sp. Z o.o.
01.2022 - 05.2022
Guest Service Manager
Pursuit Glacier Park Collection
06.2019 - 09.2019
Regional representative
Business Travel Club
11.2018 - 07.2019
Guest Service Associate
Glacier Park Inc.
06.2016 - 09.2016
Guest Relations Officer
Laris Sp.z o.o.
10.2015 - 01.2022
Master degree - Management
AGH University of Science and Technology
Postgraduate specialization - Hotel Menager
Wyższa Szkoła Ekologii i turystyki w Suchej Beskidzkiej
Courses
- Professional Front Desk Menager , Uniqskills
- January 2020