Experienced with personal customer interactions, effective communication, and problem-solving. Utilizes active listening and empathy to address customer concerns. Track record of acquiring new high value clients for previous jobs.
Overview
2
2
years of professional experience
Work History
Owner
West Engraving
08.2024 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Consulted with customers to assess needs and propose optimal solutions.
Established foundational processes for business operations.
Medical Assistant
Star Valley Health
01.2024 - Current
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Assisted in office procedures, ensuring sterile environment and patient comfort.
Missionary
The Church Of Jesus Christ Of Latter-day Saints
10.2022 - 12.2023
Built lasting relationships with community members through genuine empathy, compassion, active listening skills.
Prepared and delivered mission-related presentations to church and community groups.
Developed effective communication skills by interacting with diverse populations in various settings.
Established trust within the community through regular engagement and service.
Trained 100+ new missionaries on how to use technology effectively to record and report to leaders.
Supported families during times of crisis by offering counseling services or connecting them with additional resources when needed.
Education
Bachelor of Science - Financial Economics
Brigham Young University Idaho
Rexburg, ID
05-2028
High School Diploma -
Star Valley High School
Afton, WY
05-2022
Skills
Customer service
Project management
Client relationship management
Effective communication
Problem solving
Problem-solving skills
Customer support
Data entry
Microsoft Excel
Timeline
Owner
West Engraving
08.2024 - Current
Medical Assistant
Star Valley Health
01.2024 - Current
Missionary
The Church Of Jesus Christ Of Latter-day Saints
10.2022 - 12.2023
Bachelor of Science - Financial Economics
Brigham Young University Idaho
High School Diploma -
Star Valley High School
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