Widia Nugroho

• Process Improvement & Automation:

- Implemented and executed new process flows, including online channels like O2O and 3PD platforms.
- Automated workflows through Robotic Process Automation (RPA) for improved efficiency.
- Increase awareness by doing risk assessment and create early warning notification

• Data Management & Analytics:

- Performed data cleaning, transformation, and visualization to create insightful dashboards.
- Expanded, automated, and supported Electronic Data Interchange (EDI) with partner companies.

• Sales & Training:

- Conducted assessments and implemented skill enhancement programs for salespeople.

• System & Application Management:

- Managed the migration of internal apps/systems.

• Retail Operations:

- Increased retail.com visibility and ensured Key Visual (KV) completeness.
- Improved data collection visibility and accuracy at store level.
- Created and Analyzed store clustering for effective promotion penetration.
- Promotion ROI, impact, and effectiveness.

• Vendor Management:

- Led the selection process for agency bids (apps dev & retail).

• Supply Chain Optimization:

- Analyzed and Improved order and delivery lead time management.
- Improved KPIs like forecasting, Warehouse On-hand Stock (WOS), and sales bias.

• Support Adhock job related to Mgmt request related to Analysis, Risk and Improvement

• Implemented cost reduction initiatives to optimize warehouse operations.
• Conducted COPQ monitoring to identify and eliminate waste in the supply chain.
• Assessed warehouse operational efficiency to identify areas for improvement.
• Led operational process improvement projects to enhance productivity and reduce costs.
• Oversee and meet key performance indicators for inbound, outbound, delivery, and return pick-up operations.
• Setup validation for vendor invoice to ensure financial integrity.
• Analyze and optimize warehouse utilization rate to maximize space efficiency.
• Conducted stock taking activity to ensure high stock accuracy

• Oversee warehousing and delivery management for all projects (platforms).
• Lead and guide the team to achieve KPI targets and departmental key tasks.
• Manage and monitor logistics service providers (LSPs) to ensure they meet KPI targets for on-time delivery, inventory accuracy, and proof of delivery (POD) returns.
• Manage inbound and outbound activities in the warehouse.
• Manage and monitor deliveries and shipments from the warehouse to project sites.
• Resolve operational issues related to warehousing and delivery.
• Monitor and maintain logistics costs within budget.
• Monitor inbound shipments from headquarters to the warehouse.
• Lead a team to analyze inventory problems and identify solutions to discrepancies.

• Overseeing and optimizing warehouse operations.
• Developing and implementing Standard Operating Procedures (SOPs) for inbound and outbound logistics.
• Enhancing inventory accuracy for melbourne warehouse.
• Collaborating with the local team to ensure compliance with external logistics audits, specifically regarding inventory and stock counting procedures.
• Conducting in-depth analysis to identify areas for improvement and implement corrective actions to maintain high inventory accuracy throughout operational processes.

• Preparing import documentation, including invoices and permits for import replacement materials.
• Monitoring the shipment delivery process from headquarters to the designated point of contact (PIC).
• Documenting and storing all defective materials for monthly returns to headquarters.
• Generating invoices, packing lists, and electronic workflows for the export and return of defective materials to headquarters.
• Verifying the validity and completeness of invoices and documentation provided by third-party logistics service providers (LSPs).
• Maintaining a tracking record of LSP invoice statuses.
• Providing regular reports on billing aging and the status of replacement materials.