Wiki Setiana
Business Development Manager
Summary
Experienced professional in B2B marketing and sales with over a decade of industry knowledge. Dedicated to continuous growth and development. Demonstrates discipline, optimism, care, competitiveness, resourcefulness, initiative, communication, and accountability. These qualities have significantly contributed to driving business expansion and securing deals totaling billions.
Overview
18
18
years of professional experience
9
9
Certifications
Work History
Business Development Manager
PT. Syspex Kemasindo
Bekasi, West Java
12.2019 - Current
- Consultative, solution and make change salesperson support and walking together with the great customer especially in the end offline process, secondary packaging, warehousing solutions, and automation.
- All the industrial segment Food Processing, Food&Beverages, Logistic, Fulfillment, E-commerce, Pharmaceuticals, Automotive, Material Production, Textile, Pulp&Paper, Chemicals, Packaging, Cosmetics, Electronic, etc
Assistant Sales Manager
PT. Schutz Container System Indonesia
Karawang, West Java
01.2018 - 12.2019
- Value and concept selling of packaging to the customer to create operational highest efficiency and keep their supply chains economic and sustainable.
- Improve concept and visit the existing customer to increasing market share and development.
- Development and finding a new customer to develop an account, find five-start customer type (manufacture, global company, drum user, food industry, export-oriented).
- Educated and training customers to better understand the benefit of the production term of operational, handling, storing, and safety.
- Making an appointment and visiting customer minimum of two customers every day, making quotations and follow-up sales updates, maintenance AR, price reviews per quarter base on adjustment raw material and rates.
Sales Application Engineer
PT. JJ-Lapp Cable
Jakarta, DKI Jakarta
01.2017 - 12.2017
- Making sales plan forecasting and strategy of direct sale industrial segment target every year.
- Recommended product application base on process industrial -Direct sold to a customer (Industrial, EPC, Contractor, OEM machine Maker).
- New account development and apply reactivated concept -Follow-up payment, AR, Lead, and Opportunity.
- Making Monthly and Weekly Performance Meeting-Making report per days after visiting customer, 3 customers per days-Maintenance good relationship with Customer
Sales Application Engineer
PT. Forbo Siegling Indonesia
Bekasi, West Java
01.2016 - 12.2016
- Making a sales plan and strategy of direct sales to the industrial segment.
- Arrangement meeting and joint survey for analysis all type belt application and suggest to customer to offering belt type with good performance suitable within the application in the field.
- Keep Relation and developing new customer introducing our company and products to a new customer. Making good coordination with another department for delivery, service, and support.
- Analysis and collect database customer into system CRM (Customer Relationship Management) and send to Country Manager and Segment Manager
Marketing
PT. Komatsu Indonesia
North Jakarta, DKI Jakarta
09.2009 - 09.2016
- Making plans and monitoring sales, supply, and stock part to the distributor (United Tractors, PT). Making a promotion program and sharing the cost for a special project.
- Join business to customer (office and field) with a distributor to secure sales, to know the business condition, keep relation, to know competitor information, and get the customer's voice.
- Handling and coordinate with the distributor about the event (mini customer gathering and expo).
- Analysis data sales and stock from the distributor for making a summary report and know about distributor condition (sales and stock).
- Making proactive selling and list up top 55 customers to leverage sales. Planning and execute marketing to find a potential customer. Analyzing data of KOMTRAX, EQP Care system, and P2U Data Inspection undercarriage for proactive selling.
- Monitoring inventory in the distributor branch (inventory near customer), handling receiving and inspection incoming machine and entry data machine in KI MANIS system to cargo ready and then transfer ownership to the distributor in the branch. Join with a distributor to the customer for deepening understanding of customer condition (Technical problem and business) get the customer's voice.
- Detailing information for field problem (investigation/survey) to minimize machine breakdowntime Issued SFR (Competitor Activity)
Product Engineer
PT. Omron Mfg of Indonesia
Bekasi, West Java
01.2008 - 08.2009
- To Handle all technician's jobs such as type testing, testing equipment maintenance. Support another department toward the product technical problem and mind analysis. Implementation and carry out the daily job assigned according to schedule and order specialized duties testing and production support and drawing.
- Ensure that all company rules and regulations comply, responsible for Issuing product specification to customer-Handle RIS project given by salespeople, include a sample for customer Liaise with another department, related to the RIS project-Product testing requested by the customer.
Education
Bachelor - Industry Engineering
Universitas Hasanuddin
Makassar, South Sulawesi 09.2011 - 7 2013
Diploma - Energy Conversion Engineering
Polytechnic of ITB (POLBAN)
Bandung, West Java 09.2004 - 9 2007
Skills
- Proficient time management
- Responsive to new challenges
- Effective team collaboration
- Effective communication
Team leadership
Relationship development
Relationship building
Decision-making
Business development
Certification
Industrial Segment Application, 2016, Forbo Siegling Indonesia, Bandung, Indonesia
Accomplishments
- 02/01/16 - 02/01/24, Modernize engagement customer Award, Top hunter award, New business development & product development (Sika Indonesia, Mondelez, Daifuku Indonesia, Syngenta, Reckitt Benckisser, etc)
- 2018, Multi Nitrotama Kimia, Dua Kuda, Pertamina, Brenntag, JM Mutu
- 2017, 3.5 Bio of Sales Control Cable PT. Maxxis Tyre International -Project New Tyre Factory GIIC Delta Mas, 800 Mio of Sales Control Cable PT. Unilever Indonesia -NSD Expansion Plan Jababeka, 3 Bio Sales Control Cable, FRC, Instrument PT. Rekayasa Industry -Donngi Senoro Gas Station
- 2016, New Development Bridgestone Tyre, Multi Strada, Metal One Steel
Timeline
Business Development Manager
PT. Syspex Kemasindo
12.2019 - Current
Assistant Sales Manager
PT. Schutz Container System Indonesia
01.2018 - 12.2019
Sales Application Engineer
PT. JJ-Lapp Cable
01.2017 - 12.2017
Sales Application Engineer
PT. Forbo Siegling Indonesia
01.2016 - 12.2016
Bachelor - Industry Engineering
Universitas Hasanuddin
09.2011 - 7 2013
Marketing
PT. Komatsu Indonesia
09.2009 - 09.2016
Product Engineer
PT. Omron Mfg of Indonesia
01.2008 - 08.2009
Diploma - Energy Conversion Engineering
Polytechnic of ITB (POLBAN)
09.2004 - 9 2007