Cooking
William
Buyer
Jakarta,JK
Summary
i wanted to learn more. so, by choosing a job that i know pretty well will be a great start. fulfilling orders, choosing the best product substitution, and handling customer are what i'm pretty good at
Overview
1
1
Language
16
16
years of post-secondary education
2
2
years of professional experience
Work History
E-Commerce Personal Shopper
DapoerJGC
Jakarta
12.2020 - Current
- Packaged fragile and perishable merchandise for transport to support safe, intact delivery of all requested products.
- Solicited feedback from served customers to discern service weaknesses and positively shape future service interactions.
- Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
- Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Worked productively with customers to meet order requirements and service expectations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Consulted with customers on food selections and custom order requests.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Cashier
Audrey Baby Shop
Jakarta
01.2020 - 12.2020
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Securing the bags
- Performed cash, card and check transactions to complete customer purchases.
Education
Primary School -
Pelita II
Jakarta 06.2005 - 06.2011
Primary School -
SMPK Penabur Harapan Indah
Bekasi 07.2011 - 06.2014
High School -
SMAK Penabur Harapan Indah
Bekasi 07.2014 - 06.2017
MBA -
Kwik Kian Gie
Jakarta 07.2017 - Current
Skills
Accurate money handling
Lift up to 225 pounds
Product knowledge
Works Well Under Pressure
Social network understanding
Positive working relationships
Interests
Active lifestyle
Travelling
Reading
Rap
Outfits
Timeline
E-Commerce Personal Shopper
DapoerJGC
12.2020 - Current
Cashier
Audrey Baby Shop
01.2020 - 12.2020
MBA -
Kwik Kian Gie
07.2017 - Current
High School -
SMAK Penabur Harapan Indah
07.2014 - 06.2017
Primary School -
SMPK Penabur Harapan Indah
07.2011 - 06.2014
Primary School -
Pelita II
06.2005 - 06.2011