William Bennett
Boise
Summary
Dynamic team leader with a proven track record at Wahooz Family Fun Zone, excelling in staff training and conflict resolution. Personable and organized professional with talent for fostering teamwork and motivating team members to achieve common goals. Possesses strong problem-solving abilities and effective communication skills essential for driving team performance and project completion. Committed to creating collaborative atmosphere to enhance productivity and deliver impactful results.
Overview
3
3
years of professional experience
Work History
Team Leader
Wahooz Family Fun Zone
11.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Night Manager
Carls Jr
06.2022 - 10.2024
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Trained and mentored new and existing staff to achieve best practices.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
Sales Associate Intern
City Wide Facility Solutions
05.2024 - 08.2024
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Organized company files and created support system to decrease workload and increase productivity.
- Participated in regular training sessions to stay current on company policies, promotions, and industry trends.
- Increased sales revenue through effective upselling and cross-selling techniques.
- Enhanced overall customer experience with personalized recommendations based on individual preferences and needs.
Education
High School Diploma -
Nampa Christian School
Nampa, ID05-2025
No Degree - Business
Boise State University
Boise, ID05-2028
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Staff training
- Coaching and mentoring
- Analytical thinking
- Goal setting
- Relationship building
- Cash handling
- Issue resolution
Timeline
Team Leader
Wahooz Family Fun Zone
11.2024 - Current
Sales Associate Intern
City Wide Facility Solutions
05.2024 - 08.2024
Night Manager
Carls Jr
06.2022 - 10.2024
High School Diploma -
Nampa Christian School
No Degree - Business
Boise State University
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