William Carder
Victor
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
Work History
Retail Sales Worker
Valley Lumber & Rental
Victor
11.2023 - Current
- Work at the front counter as a cashier. I always maintain a positive attitude when interacting with customers, assisting them with any questions or concerns they may have. Through this, I have built great relationships with many of our regular customers, while also gaining great knowledge of the inventory we carry in the store and the yard.
- I help stock the Orgill orders we receive each Thursday. Through this I have learned where everything goes, allowing me to help customers looking for specific products more efficiently. I have also been forklift certified and can personally unload Orgill trucks, and also can help transport retail items to and from the warehouse.
- Since January 2024 I have been a backup in the paint department, and have gained much experience since then. I know how to mix every brand of paint and stain we stock, can provide color matches, and have gained knowledge about the different brands and sheens we carry. During the busy season (summer) I worked almost once a week running the counter by myself. This gave me the much need experience of operating under pressure. I also know how all of our backstock is organized.
- I have also been fully trained to run the rental desk. I have a strong knowledge of the tools and equipment we rent out, and can easily navigate our point of rental system.
Construction Laborer
With the Grain
Driggs
02.2023 - 09.2023
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
- Repaired damaged structures such as walls or floors when needed.
- Performed general clean-up activities onsite including sweeping and disposing of debris.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Operated a variety of hand and power tools to complete tasks such as sawing, drilling, hammering, and excavating.
- Loaded and unloaded building materials, tools, and machinery.
Shift Leader
Marcos's Pizza
McKinney
06.2021 - 04.2022
- Completed the opening and closing duties required by shift managers. This meant taking daily inventory of product, directing fellow employees throughout the shift, and closing out registers and making bank deposits.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Ensured compliance with health and safety regulations to provide a safe workplace.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Utilized POS systems efficiently for order processing and inventory management.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
Education
High School Diploma -
Boise State University
Boise, IDSkills
- Product knowledge
- Customer service
- Forklift operation
- Inventory management
- Cash handling
- Point of sale
- Color matching
- Calm demeanor
- Customer retention
- Friendly and helpful
- Problem-solving abilities
Timeline
Retail Sales Worker
Valley Lumber & Rental
11.2023 - Current
Construction Laborer
With the Grain
02.2023 - 09.2023
Shift Leader
Marcos's Pizza
06.2021 - 04.2022
High School Diploma -
Boise State University
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