William Shaw
Burley
Summary
With extensive experience across multiple industries, I have focused my career on achieving excellence in sales. Building relationships quickly and intuitively understanding people are inherent talents that enable me to offer personalized support and customized solutions. I take pride in my deep product knowledge, which allows me to assess the level of detail required by each customer to make informed purchasing decisions. My background in coaching, working with diverse age groups and skill levels, has sharpened my effective communication skills and adaptability.
Overview
14
14
years of professional experience
Work History
Appliance and Mattress Sales
Redder's Showkase
04.2024 - Current
- Provide exceptional customer service to drive sales and build customer relationships
- Demonstrate product knowledge to assist customers in making informed purchasing decisions
- Meet and exceed sales goals consistently through effective sales techniques
- Manage inventory and merchandising to ensure a visually appealing and organized showroom.
- Actively acquire builder and commercial accounts and assist designing kitchens for said accounts.
Network Sales
Harris Electronics & Communications
10.2022 - 04.2024
- Developed and maintained relationships with key clients resulting in increased sales ·
- Collaborated with marketing team to develop promotional materials and sales pitches ·
- Attended industry conferences and events to network and promote company products
- Utilized CRM system to track leads, follow up on opportunities, and monitor sales performance.
Sales Professional
RC Willey
12.2020 - 09.2022
- Develop a sales pipeline for prospective managed service clients
- Create compelling sales presentations and contract bids
- Oversee the implementation of secured contracts and address any customer service issues promptly
- Maintain ongoing client communication to ensure satisfaction and identify potential opportunities to expand services
Appliance/ Electronics Sales Professional
R.C. Willey
08.2013 - 12.2020
- Leveraging in-depth product knowledge to guide customers through the sales process, ensuring they select products that perfectly align with their needs
- Expertly coordinating delivery and installation of chosen products
- Proactively identifying and managing builder accounts to drive growth
- Collaborating on kitchen design for these accounts, utilizing product expertise to create ideal layouts
- Working closely with customer service to swiftly resolve issues, providing solutions that enhance the customer experience
Merchandiser
RC Willey
09.2011 - 08.2013
- Utilizing product expertise to manage and set up compelling electronics and appliance displays that drive sales
- Troubleshooting technical issues with displays, ensuring optimal functioning
- Proactively addressing stock concerns, locating lost or damaged inventory to minimize discrepancies
- Leveraging in-depth product knowledge to assist with customer service issues, providing informed solutions and enhancing the shopping experience
Education
BA - Multidisciplinary Studies
Boise State University
Boise, ID12.2016
Business Certificate - undefined
Boise State University
Boise, ID12.2016
Skills
- Presentations
- Coaching
- Team Building
- Training
- Sales
- Negotiation
- Customer Service
- Inventory management
- Product knowledge
Timeline
Appliance and Mattress Sales
Redder's Showkase
04.2024 - Current
Network Sales
Harris Electronics & Communications
10.2022 - 04.2024
Sales Professional
RC Willey
12.2020 - 09.2022
Appliance/ Electronics Sales Professional
R.C. Willey
08.2013 - 12.2020
Merchandiser
RC Willey
09.2011 - 08.2013
Business Certificate - undefined
Boise State University
BA - Multidisciplinary Studies
Boise State University
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