WINA HARDINI
Business And System Analyst
Jakarta
Summary
Results-driven Business and System Analyst with over 4 years of experience in bridging the gap between business needs and technology solutions. Proficient in gathering and analyzing requirements, optimizing processes, and implementing system enhancements to improve efficiency and drive growth. Skilled in stakeholder engagement, data analysis, and project management, with a strong ability to translate complex technical concepts into actionable business strategies. Proven track record of successful project delivery in financial service industry, leveraging strong analytical skills and attention to detail to support organizational objectives.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Application Owner and Analyst
Aladin Bank
12.2021 - Current
- Leading the management of application systems, starting from the initiation, system design, development, and maintenance stages.
- Define the gap analysis and provide the System Design Document.
- Ensuring the availability of applications.
- Ensuring no repeated audit finding in managed application.
- Assess and determine backlog priorities.
- Liaising with Team members, Management, and Users to ensure projects are completed to standard.
Senior Business Analyst
Homecredit Indonesia
02.2020 - 12.2021
- Responsible in gathering, analyzing, and understanding the business user requirements in order to identify opportunities and needs for improvement in business operations and processes by utilizing information technology as the main solution.
- Working closely with the technical team to ensure that the elicitation of the requirements can help in better integration with all impacted IT resources.
- Working in an Agile team environment.
- Define process flow of requirements from stakeholders.
- Working in the Product Management field (helping the Product Owner to define user stories and prioritization).
- Working closely with the development scrum team to get updates from each task of initiative products.
IT Testing Asst. Manager
Homecredit Indonesia
04.2018 - 01.2020
- Lead team member of QA (MobileApp team and Non-MobileApp team)
- Mentoring and reviewing the test case management
- Define strategic concept of testing execution (SIT and UAT)
- Working in agile scrum team
- Brainstorming with Analyst to prepare use case of testing
- Create the detail of testing scenarios for some projects
- Execute the SIT and conduct the UAT
- Involve in bug fixing phase
- Monitoring system during release
- Handling production issues.
CRM Analyst
Time International
01.2016 - 06.2016
- Responsible to monitoring and maintain the quality of transaction nature of customer in database analytic
- Validating customer data
- Creating sales reports by brands, boutiques, and sub-group of retail for management
- Making post analysis for marketing campaign and event.
Education
Bachelor of Informatics Engineering - Management Information Systems
Universitas Indonesia
Depok, Indonesia 04.2011 - 01.2015
Skills
- Language : Indonesian (Native) and English (Professional)
- Operating System : Windows, Linux, MACOS
- Development Application : Microsoft Project, JIRA Software, Microsoft Office, Microsoft Visio, Microsoft Azure
- Technical skill: Strong analytical, Strategic thinking, Product and Project management, Data Management, Quality Assurance, SQL
- Management skills: Leadership, Good collaboration, Good negotiation, Cost Management (For System Development)
Leadership Experience
- Institusional Comitte of Orientasi Kehidupan Kampus, Universitas Indonesia 2013
- Academic Comitte of Pembinaan Mahasiswa Baru, Fasilkom Universitas Indonesia 2013
- Event Opening & Closing Ceremony Comitte of Olimpiade Universitas Indonesia 2012
- Project Officer of Pelatihan Kelembagaan DPM Fakultas Ilmu Komputer Universitas Indonesia 2012
- Event comitte of Sekolah BEM Fasilkom UI (Seminar BOPB) 2011
- Division of Human Resource Development in Dewan Perwakilan Mahasiswa FASILKOM, Universitas Indonesia from 2012-2013
- Junior Odyssey Leadership Program of Homecredit Indonesia 2018
Training
- Known more about Business Intelligence
- Agro Technopreneurship
- Accenture Supply Chain Management Implementation
- Accenture Enterprise Resource Planning Implementation
- Accenture CRM implementation in Organization
- Risk Management Training
- Breakthrough Communication and Human Relations
Timeline
Application Owner and Analyst
Aladin Bank
12.2021 - Current
Senior Business Analyst
Homecredit Indonesia
02.2020 - 12.2021
IT Testing Asst. Manager
Homecredit Indonesia
04.2018 - 01.2020
CRM Analyst
Time International
01.2016 - 06.2016
Bachelor of Informatics Engineering - Management Information Systems
Universitas Indonesia
04.2011 - 01.2015