Winly Djuminnata
Wholesale Banking Relationship Manager
Tanjung Duren Selatan II
Summary
- Interested in Public Speaking, communication, people and Business development. - Been working with target and achievement since 2015 - now. With 9 years as a banker (currently as Corporate Transaction Senior RM) that accustomed to changes (Agile), I'm acknowledge with ability for analysis, motivate, speed and accuracy in working as a team. Enjoy digitization that supports acceleration in business improvement, and analyzing cash management solutions for time efficiency
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Senior Corporate Relationship Manager
OCBC Indonesia
8 2023 - Current
- Generate Fee Base Income and Net Interest Income from Corporate Customers
- Creating ecosystem from Company's Group and nurture group's transaction
- Maintaining existing portfolio and developing transaction to achieve Operating Account
- Work closely with Host to Host team to generate connection between system to system by using SFTP or API (based on request).
- Provided exceptional customer service by promptly addressing client inquiries and resolving any issues in timely manner.
Corporate Relationship Manager
PT Bank Central Asia Tbk (BCA)
09.2022 - 08.2023
- Creating Complex Cash Management Solution for Corporate company with KlikBCA Bisnis and KBBIS
- Maintaining Corporate Group (Mostly CPO and Healthcare) to generate FBI and NII through transaction (Collection and Payment)
- Negotiating on transaction fee and CASA from Groups and Complain handling.
- Implemented systems and procedures to increase sales.
- Maintained knowledge on banking products and distribution to provide optimal service support.
Business Development Associate
PT Bank Central Asia Tbk (BCA)
08.2020 - 09.2022
- Collaborated with SOLA (Solution Assistant) the new online relationship person to handle Non-Focused Customer to grow the business and portfolio
- Collaborated with IT to develop Digitization in Small and Micro Credit processing by using LOUISE
- Enhanced the new centralization Service Model in Small and Micro (secured - unsecured Loan)
- Digitization on Commercial platform to eliminate manual working papers in order to improve Commercial credit SLA (service level agreement)
- Monitored and supported branch performance to achieve their KPIs in SME, Commercial and Organization Segments.
Business Support
PT Bank Central Asia Tbk (BCA)
01.2019 - 07.2020
- Set the concept of the new branch service model in branch 2020
- Monitoring Pilot Project's branches in executing their new role as Business Relationship Officer, Personal Relationship Officer and Customer Relationship Officer
- Supporting training and tools optimization for branches (by data reading)
- Executing Service Model Implementation for 15 Focuses Branches nationally
- Developed service and selling culture which were implemented in all branches.
- Initiating potential customer database for branch acquitions and development
Account Officer
PT. Bank Central Asia, Tbk
11.2015 - 12.2018
- Managing Debtors Account esp. In Lending
- Analyzing Credit Portfolio and Customer account
- Maintaining SME's Debtors and KPR's Debtors account and building a good relationship with customer
- Monitoring NPL and achievements report
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Negotiating price
- Disbursement administration and Service Level Monitoring.
Elementary School Teacher
Wahidin School
06.2011 - 06.2015
- Teaching English, Maths, Science and Art for Plus Class
Education
Bachelor's Degree - Information Technology
STMIK TIME
Medan, SU 08.2011 - 05.2015
Skills
Product expertise
Communication, Negotiation, and Presentation
English and Mandarin Speaking
Digital Payments
Critical Thinking
Customer Relationship Management (CRM)
Cash Management
Continuous Improvement
Timeline
Corporate Relationship Manager
PT Bank Central Asia Tbk (BCA)
09.2022 - 08.2023
Business Development Associate
PT Bank Central Asia Tbk (BCA)
08.2020 - 09.2022
Business Support
PT Bank Central Asia Tbk (BCA)
01.2019 - 07.2020
Account Officer
PT. Bank Central Asia, Tbk
11.2015 - 12.2018
Bachelor's Degree - Information Technology
STMIK TIME
08.2011 - 05.2015
Elementary School Teacher
Wahidin School
06.2011 - 06.2015
Senior Corporate Relationship Manager
OCBC Indonesia
8 2023 - Current