Wisnu Brastoyudo
Assistant Restaurant Manager
Bojong Cilimus
Summary
Experienced Assistant Restaurant Manager with over 7 years of expertise in the food and beverage industry. Passionate leader dedicated to cultivating a positive working environment and enhancing employee retention. Demonstrates exceptional customer service and conflict resolution skills. Developed strong leadership and operational abilities in a fast-paced restaurant setting. Excels in team management and ensuring high standards and smooth operations. Seeking to leverage these transferable skills to drive success in a new field and contribute to a different environment.
Overview
27
27
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Restaurant Owner
PT BULAN BERKAH ABADI
04.2024 - Current
Assistant Restaurant Manager
Darden Restaurant, Inc
02.2018 - 03.2024
- Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Expanded restaurant's reputation for exceptional service by consistently exceeding customer expectations through attentive care.
- Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
- Coordinated with kitchen staff to ensure timely preparation and delivery of dishes, maintaining high customer satisfaction.
HeadWaiter
Royal Caribbean Cruise Line
06.2012 - 02.2018
Restaurant Manager
Royal Mirage Hotel
03.2007 - 04.2012
Assistant Restaurant Manager
InterContinental MidPlaza Hotel
06.2006 - 03.2007
Bar Captain
InterContinental MidPlaza Hotel
05.2004 - 06.2006
Senior Bartender
Stadium Entertainment
04.1998 - 05.2004
Education
Diploma - Floating Hotel Management
Wisakti International Tourism Institute
Jakarta, Indonesia 08.1996 - 11.1997
Skills
Staff training and development, Inventory control, Interpersonal and written communication Restaurant operations, Schedule coordination, Guest relations, Staff assessment, POS system, Wine and beverage service, Food and beverage sales, Team leadership, Multitasking Abilities
Accomplishments
- Best Employee of the Year, Royal Mirage Hotel, 12/01/10
- Best Restaurant in Florida, Restaurant Restaurant and Lodging Magazine, 10/01/19
Timeline
Restaurant Owner
PT BULAN BERKAH ABADI
04.2024 - Current
Assistant Restaurant Manager
Darden Restaurant, Inc
02.2018 - 03.2024
HeadWaiter
Royal Caribbean Cruise Line
06.2012 - 02.2018
Restaurant Manager
Royal Mirage Hotel
03.2007 - 04.2012
Assistant Restaurant Manager
InterContinental MidPlaza Hotel
06.2006 - 03.2007
Bar Captain
InterContinental MidPlaza Hotel
05.2004 - 06.2006
Senior Bartender
Stadium Entertainment
04.1998 - 05.2004
Diploma - Floating Hotel Management
Wisakti International Tourism Institute
08.1996 - 11.1997
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