Reading Book
Wiwik Santoso
KOTA TANGERANG,BANTEN
Summary
Offering excellent customer service
Motivated to maintain customer satisfaction and to contribute to the success of the company.
To seek and maintain full-time position that offers professional challenges, excellent time management.
Overview
11
11
years of professional experience
Work History
Wholesale Agent Partnertship Admin
PT Golden Rama Express
Jakarta
02.2015 - 03.2019
- Collaborated with colleagues to create and promote special travel packages.
- Designed custom tour packages to meet unique client needs.
- Advised customers / subagents on necessary travel documents and visa requirements.
- Helped senior managers make effective decisions
- Maintained up-to-date knowledge of travel industry trends and regulations.
- Promoted repeat business by establishing strong relationships with clients, offering exceptional service and follow-up support.
- Processing commissions to the finance department for subagents
Customer Service Cashier
Red Lea Auburn
Sydney
05.2008 - 06.2015
- Used POS system to enter orders, process payments and issue receipts.
- Set up new sales displays each week with fresh merchandise.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
Education
Diploma - Tourism And Travel Management
2014
Diploma - Business Management
2012
Diploma - Hospitality
2010
High School -
06.2000
Skills
Fast learner & hard worker
Punctual
Ability to work in fast paced environment
Sales closing
Decision-Makingi
Teamwork and Collaboration
Self Motivation
Attention to Detail
Interests
Timeline
Wholesale Agent Partnertship Admin - PT Golden Rama Express
02.2015 - 03.2019
Customer Service Cashier - Red Lea Auburn
05.2008 - 06.2015
Academies Australasia - Diploma, Tourism And Travel Management
Academies Australasia - Diploma, Business Management
MEGT Institute - Diploma, Hospitality
Methodist Binjai - High School,