Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Wyatt Kelly

Twin Falls

Summary

During my time at Laser Mania Family Fun Center/Glow Games Family Fun Center, I served as a Team Lead responsible for overseeing daily operations in a fast-paced entertainment environment. Led team members during peak business hours while ensuring excellent customer service, smooth game operation, and a safe, organized facility for guests.

My key responsibilities included supervising staff assignments, managing customer flow, resolving guest concerns, and maintaining operational efficiency during high-traffic periods. Developed strong time management skills by balancing multiple tasks simultaneously, including employee coordination, customer assistance, and facility upkeep.

I am recognized for strong leadership, reliability, being dependable, and the ability to remain calm and effective in high-energy situations. Consistently ensured tasks were completed efficiently and on schedule while supporting team members and maintaining a positive guest experience.

Overview

6
6
years of professional experience

Work History

Team Lead

Laser Mania Family Fun Center/Glow Games Family Fun Center
Twin Falls, ID
08.2020 - Current
  • Supervised daily operations to ensure exceptional customer service and team productivity.
  • Trained and mentored staff on best practices for guest engagement and entertainment delivery.
  • Monitored inventory levels, ensuring adequate supplies for attractions and concessions.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Maintained professional demeanor by staying calm and deescalating situations when addressing unhappy or angry customers.
  • Coordinated scheduling and task assignments to optimize resource allocation during peak hours.

Education

High School Diploma -

Canyon Ridge High School
Twin Falls, ID
05-2026

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Team supervision
  • Staff training
  • Overseeing daily activities
  • Customer service
  • Equipment maintenance
  • Employee training
  • Workflow management
  • Problem-solving
  • Teamwork and collaboration

Accomplishments

National Honor Society
  • Selected for membership in the National Honor Society in recognition of maintaining a GPA of 3.5 or higher while demonstrating academic excellence, leadership, and commitment to service.
  • Consistently maintained a 3.5+ GPA throughout high school coursework to qualify for and remain in National Honor Society.
Music / Flute (State Competition)
  • Qualified for and participated in state-level music competitions multiple times as a flute performer, demonstrating advanced musical proficiency and dedication to instrumental performance.
  • Achieved repeated advancement to state competitions in flute performance, reflecting strong technical skill, discipline, and consistent practice.

Timeline

Team Lead

Laser Mania Family Fun Center/Glow Games Family Fun Center
08.2020 - Current

High School Diploma -

Canyon Ridge High School
Wyatt Kelly