Chandra Xu

• Developed strategic plans for day-to-day financial operations.
• Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
• Complied with established internal controls and policies.
• Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
• Identified improvement changes regarding key processes for internal controls and accounting procedures.
• Validated existing accounting management and reporting systems to assess quality and conformance, identify problems and implement corrective actions.
• Generated sales tax reports for each operational jurisdictions, monitored bi-weekly payroll and prepared and paid out sales commissions.
• Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
• Prepared internal and regulatory financial reports, balance sheets and income statements.

Notable accomplishment

• VAT Refund from applying until received the VAT refund amount from tax office, in total amount more than 24 billions rupiah.

• Built and strengthened relationships with new and existing accounts to drive revenue growth.
• Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
• Cold called, canvassed and obtained referrals to develop sales pipeline.
• Qualified leads, built relationships and executed sales strategies to drive new business.
• Prepared forecasts to gain understanding of measures needed to grow business.
• Identified customer needs to achieve service levels that met and exceeded expectations.
• Prepared additional quotes for current clients to upsell products and services.
• Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
• Distributed marketing materials to existing and prospective clients to promote products and services.
• Presented product concepts and offerings to meet client specifications and preferences.
• Reviewed accounts monthly to monitor and track customer satisfaction and complaints.
• Created and executed account strategies to translate organizational goals into client activities.
• Attended networking events to build relationships and identify sales opportunities.
• Gathered information from clients to secure accounts, verify payment and identify special requirements.
• Trained clients on product features and updates to secure buy-in.
• Applied needs-based analysis to assess current satisfaction and importance of various product features to customers.

Notable accomplishment

• Managed 5 accounts, performing almost 1 billion rupiah sales on 2016 thereby increase the company revenue by 30% and keep the passion real even need to monitor administration stuff such as: work flow control, meetings, quotation, finding right partners, prepare purchase order, invoice.

• Proved successful working within tight deadlines and fast-paced atmosphere.
• Improved operations through consistent hard work and dedication.
• Developed team communications and information for meetings.
• Participated in team-building activities to enhance working relationships.
• Conducted research, gathered information from multiple sources and presented results.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Prepared variety of different written communications, reports and documents.
• Led projects and analyzed data to identify opportunities for improvement.
• Created plans and communicated deadlines to complete projects on time.

• Managing and coordinate with others division, partners, volunteer to arranged meeting schedule, prepare everything and execute the plan let event goes smoothly
• Preparation start from collecting information and price about accommodation, transportation, site survey schedule and arrangement editing, others related.
• Arranged meeting schedule with other departments, recorded meeting result with meeting minutes, monitored each task should be finished and prepared on time by each division.
• Successfully managing other divisions under general affairs division, such as transportation, accommodation, publication, volunteer, registration, public relations.
• Successfully adopted across the organization, division, task and expand the others skill such as multitasking, coordinating, managing, and administration.