Yaritza Herrera
Nampa
Summary
Dedicated professional with experience as a Correctional Officer at the Idaho Department of Corrections, skilled in incident prevention and crisis management. Proven ability to build rapport and maintain safety while training others in defensive tactics. Committed to continuous learning and delivering exceptional customer service in high-pressure environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Correctional Officer
Idaho Department Of Corrections
02.2024 - Current
- Booked new inmates into facility and processed inmates for releases.
- Trained other officers in firearms and self-defense tactics.
- Conducted routine and emergency head counts.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Prepared reports to document incidents and violations.
Sales Associate
Walmart
12.2021 - 02.2024
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Performed cash, card, and check transactions to complete customer purchases.
- Communication with customers professionally and proactively to provide product information and advice.
Education
High School Diploma -
Caldwell Senior High School
Caldwell, ID05-2023
Skills
- Incident prevention
- Trained in defensive tactics
- First aid and CPR certified
- Firearms Certified
- Crisis management
- Cash handling
- Customer service
- Always willing and ready to learn
Certification
POST Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Music
- I enjoy helping others and giving back to the community
- Learning new cooking techniques and expanding my skills
- Reading
Timeline
Correctional Officer
Idaho Department Of Corrections
02.2024 - Current
Sales Associate
Walmart
12.2021 - 02.2024
High School Diploma -
Caldwell Senior High School
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