Yoelleant Louisa Luhukay Sorry
Jakarta
Summary
Experienced professional with a strong background in retail, sales, customer service, and marketing. Skilled in managing store operations, leading teams, and maintaining long-term client relationships. Currently serving as Store Supervisor at OSLO Home & Living.
Overview
17
17
years of professional experience
Work History
DJ & Event Planner (Part-Time)
Avalanche Event Organizer
01.2014 - Current
- Supported event planning while also performing as DJ for brand activations.
Store Supervisor
OSLO Home & Living
02.2025 - Current
- Oversee daily store operations, staff management, and customer satisfaction.
- Ensure sales targets are met through effective merchandising and service excellence.
Sales Associate
OSLO Home & Living
10.2023 - 01.2025
- Provided personalized customer service and product consultation.
- Supported sales growth and built long-term customer relationships.
Sales Associate
Hanaya Floral Design
11.2020 - 12.2021
- Assisted customers in floral selection and managed sales transactions.
- Supported day-to-day store activities and inventory management.
Event Organizer
MG Group
12.2019 - 10.2020
- Organized and executed lifestyle and corporate events.
- Coordinated vendors, logistics, and creative concepts.
Activation Manager
Nouvelle Restaurant and Lounge
11.2017 - 11.2019
- Led brand activations and lifestyle events to increase foot traffic.
- Managed collaborations and partnerships to strengthen brand presence.
Marketing Manager
PT Cyber Future
09.2015 - 10.2017
- Developed marketing strategies to increase client acquisition.
- Supervised team performance and maintained client relationships.
Account Executive
PT Victory International Futures
07.2014 - 08.2015
- Managed client portfolios and provided financial product consultation.
- Achieved sales targets through strategic outreach.
Assistant Manager
PT Mega Growth Futures
05.2013 - 06.2014
- Assisted in managing team performance and client acquisition strategies.
Marketing
PT Surya Manggala Informatika
03.2012 - 04.2013
- Executed marketing campaigns and supported client outreach programs.
Customer Service Back Office
PT Home Center Indonesia (Informa)
01.2011 - 02.2012
- Handled after-sales support, documentation, and customer care.
Sales Coordinator Area
PT Smart Telkom
12.2009 - 12.2010
- Coordinated area sales team to achieve monthly targets.
Telemarketing Speedy Internet
Plaza Telkom (Pasar Rebo Branch)
01.2009 - 11.2009
- Conducted telemarketing to acquire new customers for internet packages.
Education
No Degree -
SMK TAMAN REZEKY
Bogor, Indonesia 04.2001 -
Skills
- Retail Sales & Customer Service
- Event Planning & Activation
- Marketing & Brand Collaboration
- Stakeholder Management
- Team Leadership
Career Break
- Jan 2022 – Sep 2023
- Took a professional break before re-entering the retail & lifestyle industry.
Timeline
Store Supervisor
OSLO Home & Living
02.2025 - Current
Sales Associate
OSLO Home & Living
10.2023 - 01.2025
Sales Associate
Hanaya Floral Design
11.2020 - 12.2021
Event Organizer
MG Group
12.2019 - 10.2020
Activation Manager
Nouvelle Restaurant and Lounge
11.2017 - 11.2019
Marketing Manager
PT Cyber Future
09.2015 - 10.2017
Account Executive
PT Victory International Futures
07.2014 - 08.2015
DJ & Event Planner (Part-Time)
Avalanche Event Organizer
01.2014 - Current
Assistant Manager
PT Mega Growth Futures
05.2013 - 06.2014
Marketing
PT Surya Manggala Informatika
03.2012 - 04.2013
Customer Service Back Office
PT Home Center Indonesia (Informa)
01.2011 - 02.2012
Sales Coordinator Area
PT Smart Telkom
12.2009 - 12.2010
Telemarketing Speedy Internet
Plaza Telkom (Pasar Rebo Branch)
01.2009 - 11.2009
No Degree -
SMK TAMAN REZEKY
04.2001 -
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