Yohanes Tri Prasetio
Jakarta,Jakarta
Summary
Dynamic Collections Supervisor with extensive experience at PT Marsh Indonesia, excelling in delinquent account management and client resolution. Proven track record in streamlining collection processes and maintaining accurate records. Strong analytical thinking and team coordination skills drive successful outcomes in financial services and collections.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Collections Supervisor
PT Marsh Indonesia
Jakarta, Indonesia
04.2015 - 01.2021
- Monitored account statuses and escalated delinquent accounts for resolution.
- Coordinated with internal departments to streamline collection processes.
- Maintained accurate records of all collections activities including communications with customers.
- Oversee A/R and A/P
Account Executive - Payables and Receivables
PT Marsh Indonesia
Jakarta, Indonesia
03.2012 - 03.2015
- Perform day to day processing for accouny payable transaction, make sure all premium payment from client are allocate accordingly. Then prepare for settlement to insurer.
- Maintain and perform direct underwriter(fund collection from insurer).
- Response on insurer inquiry precisely and in timely manner.
- Perform bank reconciliation on monthly basis.
Account Executive - Payables and Receivables
PT Marsh Indonesia
Jakarta, Indonesia
11.2011 - 04.2012
- Perform day to day incoming fund for premium payment from client.
- Maintain unallocate incoming fund to minimum level.
- Ensure cash on account listed on monthly A/R report.
- Response client and broker inquiry precisly and on timely basis.
- Perform monthly bank reconciliation.
Education
Bachelor of Economics - Accounting
Atma Jaya
Jakarta, Indonesia 06.2006 - 10.2011
Skills
- Account reconciliation
- Delinquent account management
- Records maintenance
- Collection processes
- Client communication
- Cash flow management
- Account management
- Customer service
- Problem solving
- Attention to detail
- Team coordination
- Time management
- Negotiation skills
- Analytical thinking
- Business continuity planning
- Credit reporting
- Team supervision
- Client resolution
- Financial services
- Collections
Languages
Indonesian
First Language
English
Advanced (C1)
C1
Affiliations
- Sport (i.e running, swimming and cardio training)
- Fishing
Timeline
Collections Supervisor
PT Marsh Indonesia
04.2015 - 01.2021
Account Executive - Payables and Receivables
PT Marsh Indonesia
03.2012 - 03.2015
Account Executive - Payables and Receivables
PT Marsh Indonesia
11.2011 - 04.2012
Bachelor of Economics - Accounting
Atma Jaya
06.2006 - 10.2011