Yohanes Eka Sakti
Jakarta Selatan,Indonesia
Summary
Accomplished technical support specialist with expertise in troubleshooting X-ray equipment diagnostics. Demonstrates efficient time management and proactive maintenance planning, ensuring optimal performance and reliability. Proficient in technical analysis and documentation, with a strong foundation in product knowledge. Committed to leveraging skills for continuous improvement and innovation in technical support roles.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
Field Service Engineer
PT GE Operation Indonesia
Jakarta, INDONESIA
2019.02 - Current
- Manage and scheduling Preventive Maintenance for Digital Imaging system (Mammography, Mobile X-Ray, Digital Radiography, C-Arm, and Angiography).
- Collaborated closely with sales Commercial teams for successful installations.
- Ensured customer satisfaction with timely corrective repair resolution of service requests.
- Maintained administration with accurate and real time service records, improved traceability and accountability.
- Support Troubleshoot and Repair complex technical issues to enhance equipment functionality.
Field Service Engineer
PT Philips Indonesia Commercial
2017.03 - 2019.02
- Handle area for Jabodetabek also support East and West region, do corrective maintenance, prepare for pre installation and Installation, preventive maintenance for Cardio Vascular imaging system, and General X-ray
Field Service Engineer
PT Indosopha Sakti
2017.01 - 2017.03
- Perform Preventive Maintenance LINAC Compact, ESWL
- Perform Corrective Maintenance LINAC Compact, C-Arm
Technician Service and Support
PT DIPA Healthcare
2016.10 - 2017.01
- Perform Planned Maintenance X-ray
- Perform Corrective Maintenance Mammography and X-ray
Field Job Training as field service engineer
PT GE Healthcare Indonesia
2015.08 - 2016.03
Education
Proficient Invasive Cardiology
GE Healthcare Training Centre Japan
Japan 2025.06 - 2025.06
Proficient Rad Mobile Digital
GE Healthcare Training Centre ASEAN
Malaysia 2024.10 - 2024.10
Proficient Fixed Rad Digital Service Training
GE Healthcare Training Europe
Hungary 2024.06 - 2024.07
Proficient Innova Service Training
GE HEALTHCARE Training Centre China
China 2019.02 - 2019.03
Diploma (D4) - Electro Medical Engineering
Health Politechnic, Ministry of Health RI
2012.01 - 2016.01
Skills
- On-Site troubleshooting
- Equipment diagnostics proficiency
- Efficient time management
- Technical support
- Proactive maintenance planning
- Documentation
- Technical analysis
- Product knowledge
Personal Information
- Date of birth: 10/01/94
- Nationality: Indonesia
- Religion: Christian
Timeline
Proficient Invasive Cardiology
GE Healthcare Training Centre Japan
2025.06 - 2025.06
Proficient Rad Mobile Digital
GE Healthcare Training Centre ASEAN
2024.10 - 2024.10
Proficient Fixed Rad Digital Service Training
GE Healthcare Training Europe
2024.06 - 2024.07
Field Service Engineer
PT GE Operation Indonesia
2019.02 - Current
Proficient Innova Service Training
GE HEALTHCARE Training Centre China
2019.02 - 2019.03
Field Service Engineer
PT Philips Indonesia Commercial
2017.03 - 2019.02
Field Service Engineer
PT Indosopha Sakti
2017.01 - 2017.03
Technician Service and Support
PT DIPA Healthcare
2016.10 - 2017.01
Field Job Training as field service engineer
PT GE Healthcare Indonesia
2015.08 - 2016.03
Diploma (D4) - Electro Medical Engineering
Health Politechnic, Ministry of Health RI
2012.01 - 2016.01