Adobe InDesign
Yohan Sudarman Wijaya
Business Owner
Jakarta
Summary
Proven leader in operations and team management, with a track record of mentoring staff to foster professional growth at PT Pratama Agung Prakasa. Skilled in problem-solving and project management, I've enhanced team collaboration and significantly improved project efficiency. My approach has led to increased employee engagement and customer satisfaction.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Director
PT Pratama Agung Prakasa
Jakarta, Jakarta
06.2015 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Operational Manager
PT Pratama Wahyu Sentosa
Jakarta, Jakarta
09.2008 - 02.2015
- Mentored staff members on best practices, fostering a culture of continuous improvement within the organization.
- Implemented innovative solutions to address operational challenges, leading to increased efficiency and reduced costs.
- Demonstrated expertise in conflict resolution through mediating disputes between team members or departments, facilitating a harmonious work environment.
- Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
Education
Graphic Design
Academy of Art University
San Francisco 07.2005 - 08.2008
Graphic Design
Art Institute California- San Francisco
San Francisco 03.2004 - 03.2005
Diploma - Mechanical Engineering
Singapore Polytechnic
Singapore 01.2002 - 11.2004
Skills
Problem-solving
Software
Adobe Illustrator
Adobe Photoshop
Microsoft Word
Timeline
Director
PT Pratama Agung Prakasa
06.2015 - Current
Operational Manager
PT Pratama Wahyu Sentosa
09.2008 - 02.2015
Graphic Design
Academy of Art University
07.2005 - 08.2008
Graphic Design
Art Institute California- San Francisco
03.2004 - 03.2005
Diploma - Mechanical Engineering
Singapore Polytechnic
01.2002 - 11.2004
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