Yoga
YOS KELVIN
Operational Project Support Supervisor
Medan
Summary
Sales Supervisor with experience leading sales counter operations, distributor support, and team coaching across customer-facing retail and warehouse workflows. Manages inventory accuracy, transaction records, and compliance with internal sales procedures while coordinating with marketing and resolving distributor issues. Supported a company sales milestone by improving stock coordination and daily execution.
Overview
3
3
Languages
10
10
years of professional experience
Work History
Sales Supervisor
ZHULIAN
10.2025 - Current
- Managed end-to-end operations, administration, customer service, supply chain, and business processes, ensuring high standards of accuracy, efficiency, and teamwork.
- Lead daily sales counter operations while ensuring compliance with internal sales procedures.
- Supervised Sales Counter Associates, coached to customer service standards, and coordinated with marketing to facilitate data, shipments, and transaction closing.
- Managed warehouse and sales counter inventory simultaneously, monitored stock levels accurately.
- Manage warehouse and sales counter inventory simultaneously, monitor stock levels accurately as transaction records.
- Improved inventory coordination between warehouse and sales counter.
- Handle distributor onboarding, product consultation, complaint resolution, and administrative reporting.
- Supported implementation of proper internal sales system report and monitored stock shortage & buffer preparation.
- Prepared monthly reports and additional reports as requested by Assistant Manager Operational.
Operations Manager
Sonics Restaurant & Cafe
11.2023 - 02.2025
- Summary: Delivered cross-functional support across operations, administration, customer service, compliance, and business processes while maintaining high standards of accuracy, efficiency, and teamwork.
- Managed daily restaurant operations, including staffing, purchasing, inventory, cash flow, promotions, and vendor relationships, to ensure seamless operations.
- Maintained service quality to the customer according to owner standard and operational efficiency while supervising cross-functional teams cooperation.
Compliance & Legal Staff
Growth Steel Group, Topremit, Permata Hijau
05.2016 - 10.2023
- Summary: Delivered cross-functional support across operations, administration, customer service, compliance, and business processes while maintaining high standards of accuracy, efficiency, and teamwork.
- Managed contracts, legal documentation, licensing, corporate administration, KYC/CDD, AML screening, regulatory reporting, due diligence, and stakeholder coordination to support compliance objectives.
- Collaborated with government institutions, notaries, internal departments, and compliance partners to uphold regulatory compliance and ensure operational continuity.
Education
Sarjana Hukum - Economic Law
Universitas Sumatera Utara
Medan, Indonesia 04.2001 -
Magister Kenotariatan - Program Studi Ilmu Kenotariatan
Universitas Sumatera Utara
Medan05-2021
Skills
Sales operations
Project coordination
Customer service
Sales counter supervision
Distributor coordination
Staff scheduling
Documentation
Microsoft Office
Google Workspace
Compliance tracking
Record & Valuable Document keeping
Interests
Running
Swimming
Reading self-improvement books
Timeline
Sales Supervisor
ZHULIAN
10.2025 - Current
Operations Manager
Sonics Restaurant & Cafe
11.2023 - 02.2025
Compliance & Legal Staff
Growth Steel Group, Topremit, Permata Hijau
05.2016 - 10.2023
Sarjana Hukum - Economic Law
Universitas Sumatera Utara
04.2001 -
Magister Kenotariatan - Program Studi Ilmu Kenotariatan
Universitas Sumatera Utara