Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Yosser  Bobvitas

Yosser Bobvitas

Pontianak

Summary

Ambitious Assistant Front Office Manager with strengths in team leadership and guest relations. Enhances guest satisfaction through effective training and conflict resolution strategies. Drives operational improvements that elevate service standards and contribute to organisational success.

Overview

14
14
years of professional experience

Work History

Assistant Front Office Manager

Harris Hotel
Pontianak, Indonesia
01.2026 - Current

Duty Manager

Harris Hotel
Pontianak, Indonesia
04.2024 - 12.2025

Front Office Supervisor

Harris Hotel
Pontianak, Indonesia
10.2022 - 03.2024

Senior Front Desk Agent

Neo Hotel
Pontianak, Indonesia
02.2018 - 11.2022

Front Desk Agent

Oria Hotel Jakarta
Jakarta, Indonesia
02.2017 - 03.2018

Front Desk Agent

Grand Tjokro Hotel
Jakarta, Indonesia
04.2016 - 02.2017

Room Attendant

Harris Hotel
Pontianak, Indonesia
04.2015 - 03.2016

Room Attendant

Mercure Hotel
Pontianak, Indonesia
02.2012 - 05.2013

Education

Parawisata

Universitas Terbuka
Pontianak
2023

Skills

  • Front office management
  • Reservation systems
  • Guest relations
  • Staff training
  • Conflict resolution
  • Customer service
  • Team leadership
  • Operational efficiency
  • Problem solving
  • Time management
  • Attention to detail
  • Financial reporting
  • Quality assurance
  • Performance evaluation
  • Sales strategies
  • Positive attitude
  • Guest relation management
  • Guest satisfaction
  • Customer service excellence
  • Front office operations
  • Knowledge of hotel services
  • Staff training and development
  • Product knowledge
  • Guest complaint resolution

Interests

  • Futsal
  • Minisoccer
  • Running

Timeline

Assistant Front Office Manager

Harris Hotel
01.2026 - Current

Duty Manager

Harris Hotel
04.2024 - 12.2025

Front Office Supervisor

Harris Hotel
10.2022 - 03.2024

Senior Front Desk Agent

Neo Hotel
02.2018 - 11.2022

Front Desk Agent

Oria Hotel Jakarta
02.2017 - 03.2018

Front Desk Agent

Grand Tjokro Hotel
04.2016 - 02.2017

Room Attendant

Harris Hotel
04.2015 - 03.2016

Room Attendant

Mercure Hotel
02.2012 - 05.2013

Parawisata

Universitas Terbuka
Yosser Bobvitas