Yosua Putra Pratama

Responsibilities in this role included:

• Creating a monitoring system architecture for IT infrastructure and applications
• Troubleshoot problems in the monitoring system
• Integrate monitoring with notification systems such as teams, email and telegram
• Customize data visualizations to make them easier for your team to read
• Manage alert configuration to reduce false alarms
• Manage user access to the monitoring system
• Writing technical documentation regarding monitoring setup
• Provide data utilization
• Calculating estimated license usage
• Managing multiple docker containers
• Managing the internal database used for the Zabbix monitoring tool

Achievements in this role included:

• Successfully carried out POC New Relic to carry out infrastructure and apm monitoring
• Successfully integrated Google Cloud logs into dynatrace
• Successfully integrated metrics from several monitoring tools into Grafana using Prometheus
• Successfully configured MTR monitoring on each network device into grafana

Responsibilities in this role included:

• Running End of Day on T24 R19 Core Banking System
• Perform End of Day Backups into Google Cloud SQL
• Ensure daily automatic backups Cloud SQL running well
• Perform monthly and yearly backups manually on Cloud SQL
• Perform first level incident response and assist remediation process
• Monitoring the network infrastructure to ensure high availability, reliability and performance using Zabbix monitoring tools
• Monitoring the kubernetes clusters and api using Dynatrace monitoring tools
• Monitoring JIRA Ticketing System
• Help resolve user device problems
• Sharing knowledge with internal Data Center Operator team

Achievements in this role included:

• Collaborating with all operator data center teams in monitoring more than 200 production servers and network devices to ensure that servers and network devices are running well
• Successfully configured and implemented the replacement of 87 computers & laptops for users at the head office and branch office
• Successfully upgraded the Linux and Windows based on premise server for use on the Bank's production side
• Successfully assisted in the server construction project and installation of network equipment for DR backup in the Indonesian Data Center
• Successfully carried out POC Datadog to carry out infrastructure and database monitoring
• Successfully developed a web-based application for IT Asset data collection and a web-based documentation guide recap application for the internal Data Center Operator team
• Successfully developed Network Monitoring System using Zabbix

Responsibilities in this role included:

• Collect data from internal databases such as customer data and sales data
• Perform data cleansing and preprocess data using Google Cloud BigQuery
• Identify trends within the data
• Create visualizations using Power BI Tool
• Create reports regarding the results of analyzes that have been carried out on customer data and sales data
• Developing a mobile-based application for credit simulation

Achievements in this role included

• Successfully increased sales based on the analysis that has been carried out on focusing on the target market
• Successfully built a mobile-based application that is used to simulate credit purchases

Responsibilities in this role included:

• Collect information about the target through passive & active reconnaissance methods
• Analyze the results of the scanning phase to identify known vulnerabilities in the target systems
• Exploit the vulnerabilities that have been found
• Create a vulnerability report

Achievements in this role included:

• Successfully found several vulnerabilities and reported them through platform bug bounty programs such as Hackerone, Bugcrowd and Redstorm

Responsibilities in this role included:

• Coordinating the team
• Set up and configure WordPress installations, including managing content, media, and user roles
• Integrate and configure existing plugins as needed

Achievements in this role included:

• Successfully built a company profile website that is still used today