Yudha Tri Anugrah
Manager Remote VSAT
Kota Bogor,Jawa Barat
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic Sales Enginer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated Satelite professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sale Enginer position in HUB System Manufacture environment. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work History
Manager Remote VSAT
PT. Telkom Satelit Indonesia
Bogor, Indonesia
03.2021 - Current
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Evaluated report data to proactively adjust and enhance operations.
- Accomplished multiple tasks within established timeframes.
- Instituted quality systems within organization encompassing training, corrective and preventive action.
- Planned, created, tested, and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Delivered training for staff development, change management and materials, process and technical controls.
- Attained improvement in technical project delivery processes by leading global infrastructure engineering project management process improvement.
- Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
- Supervised site investigations, reported issues and escalated those that required further assistance.
VSAT Engineer
PT. Telkom Satelit Indonesia
Bogor, Indonesia
01.2019 - 03.2021
- Represented company's technical security interests to partners to provide bi-directional flow of technical information and best practices in information security.
- Applied leading theories and concepts to development, maintenance, and implementation of information security standards, procedures, and guidelines.
- Tested and assembled HNS, Newtec and Comtech system components.
- Diagnosed issues with HNS, Newtec and Comtech systems and quickly repaired flaws to maintain functionality.
Datacom & VSAT Enginer
PT. Telkommetra (Metrasat)
Bogor, Jawa Barat
01.2011 - 12.2018
- Provided network support services for devices such as hubs, bridges, routers and other hardware.
- Initiated and managed network test facilities to verify network hardness and resilience.
- Escalated emergency technical issues beyond scope to maintain optimum up-time.
- Contributed to implementation and support of SNMP monitoring software and other network monitoring tools.
- Troubleshot complex multi-vendor network service provider issues.
- Collaborated with vendors to select and install CISCO, HNS and Newtec to optimize network performance and uptime.
- Applied leading theories and concepts to development, maintenance, and implementation of information security standards, procedures, and guidelines.
Network Surviellance Monitoring (Partime)
ZTE Indonesia
Jakarta, Indonesia
10.2008 - 02.2009
- Monitored and maintained network and software components according to established guidelines and best practices.
- Planned and oversaw scheduled infrastructure upgrades and integration to respond to organizational demand.
- Coordinated and documented preventive, proactive and corrective maintenance requirements.
- Coordinated installation, testing and implementation of network operation equipment, physical facilities and infrastructure.
Service Operation Center
PT. Telkom Indonesia
Jakarta, Indonesia
07.2007 - 12.2010
- Applied knowledge of application components in conjunction with query tools to achieve business objectives.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Collaborated closely with upper management to drive strategy through development and implementation of new processes.
- Developed flowcharts and diagrams to describe and lay out logical operational steps.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Resolved problems, improved operations and provided exceptional service.
Customer Care Officer
PT. Telkom Indonesia
Jakarta, Indonesia
01.2006 - 07.2007
- Coordinated timely responses to online customer communication and researched complex issues.
- Listened to customers' questions and concerns to provide answers or responses.
- Supervised customer service metric requirements for each team member.
Education
Computer System - Information Technology
Gunadharma University
Depok 08.2000 - 06.2005
Skills
Managerial skills
Link Budget Analisys
Managerial background
Remote System Analysis
Network Datacom
Planning and Implemention HUB VSAT System
Timeline
Manager Remote VSAT
PT. Telkom Satelit Indonesia
03.2021 - Current
VSAT Engineer
PT. Telkom Satelit Indonesia
01.2019 - 03.2021
Datacom & VSAT Enginer
PT. Telkommetra (Metrasat)
01.2011 - 12.2018
Network Surviellance Monitoring (Partime)
ZTE Indonesia
10.2008 - 02.2009
Service Operation Center
PT. Telkom Indonesia
07.2007 - 12.2010
Customer Care Officer
PT. Telkom Indonesia
01.2006 - 07.2007
Computer System - Information Technology
Gunadharma University
08.2000 - 06.2005