Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
Yudha Pratik Gardika

Yudha Pratik Gardika

Jakarta Selatan

Summary

As an Product Owner and IT Business Analyst, I am passionate about developing solutions that drive business success. I work with stakeholders to understand their needs and requirements, and create documentation such as UML, BRD, FSD, SIT, UAT, and DDCL. I also track and trace the progress and performance of the solutions using SQL, API, and Speech technologies.

I have a bachelor's degree in System information from Budi Luhur University, and a certification in Digital Forensic, Power BI from Dilatih.co. I have expertise in Agile methodologies, especially Scrum, and I have served as a IT Product Owner, IT Business Analyst for multiple projects, such as Dealer Management System, Global Zakat, Payment Gateway, and HR System. I have delivered results that exceeded expectations and improving the efficiency and accuracy of the financial reporting system.

Overview

6
6
years of professional experience
1
1
Certification

Work History

IT Product Owner

Esha Parama Technology
08.2022 - Current
  • Maintained strong relationships with vendors and stakeholders, fostering a cooperative environment for project success.
  • Developed high-quality documentation, providing clear guidance for future system enhancements and maintenance.
  • Improved business processes by analyzing system requirements and implementing IT solutions.
  • Ensured proper change management procedures were followed during system upgrades, reducing risk of disruption or data loss.
  • Collaborated with cross-functional teams to deliver comprehensive IT solutions, resulting in improved organizational performance.
  • Evaluated competitive landscape to inform strategic decisions regarding feature prioritization, pricing, and positioning.
  • Maximized return on investment by conducting rigorous cost-benefit analyses for proposed product features or enhancements, ensuring alignment with overall business goals and budgetary constraints.

System Analyst

Global Wakaf Corpora
02.2022 - 08.2022
  • Collaborated with cross-functional teams to develop system solutions tailored to business needs.
  • Provided technical support for end-users, resolving issues promptly and effectively.
  • Investigated system issues and implemented resolutions to reduce downtime.
  • Enhanced user experience through the implementation of interface updates and usability improvements.
  • Enhanced collaboration between IT teams by standardizing communication protocols around system requirements, project progress updates, and change management processes.
  • Conducted comprehensive system analyses to identify areas for improvement and optimization.
  • Assessed business requirements to create focused solutions.

System Analyst

Aksi Cepat Tanggap
11.2021 - 02.2022
  • Provided technical support for end-users, resolving issues promptly and effectively.
  • Collaborated with cross-functional teams to develop system solutions tailored to business needs.
  • Investigated system issues and implemented resolutions to reduce downtime.
  • Enhanced user experience through the implementation of interface updates and usability improvements.
  • Enhanced collaboration between IT teams by standardizing communication protocols around system requirements, project progress updates, and change management processes.
  • Conducted comprehensive system analyses to identify areas for improvement and optimization.

IT Programmer Analyst

PT. Nawadata Solutions
05.2018 - 11.2021
  • Debugged and modified software components.
  • Tested and deployed scalable and highly available software products.
  • Provided technical support using knowledge of complex technology to solve problems and support new projects.
  • Built databases and table structures for web applications.
  • Worked closely with clients to establish specifications and system designs.
  • Collaborated with product management to design, build and test systems.
  • Stored, retrieved and manipulated data for close analysis of database performance.

Education

Bachelor of Science - System Information

Budi Luhur University
Jakarta, Indonesia
03.2017

Skills

  • Functional specifications
  • User Acceptance Testing
  • Software development life cycle
  • Project Documentation
  • API Development
  • Product Development

Certification

  • Power BI
  • Digital Forensic

Timeline

IT Product Owner

Esha Parama Technology
08.2022 - Current

System Analyst

Global Wakaf Corpora
02.2022 - 08.2022

System Analyst

Aksi Cepat Tanggap
11.2021 - 02.2022

IT Programmer Analyst

PT. Nawadata Solutions
05.2018 - 11.2021

Bachelor of Science - System Information

Budi Luhur University
Yudha Pratik Gardika