Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
Yudhi Pramita

Yudhi Pramita

Retail Operations Manager | Retail Analyst
South Tangerang

Summary


Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

17
17
years of professional experience
2
2
Languages

Work History

Head of Sales Regional

PT Bersama Zatta Jaya Tbk
12.2024 - Current
  • Streamlined sales processes, resulting in enhanced efficiency and increased productivity.
  • Analyzed market trends to identify new opportunities for business expansion and growth.
  • Coordinated with other departments to provide smooth execution of sales initiatives.
  • Monitored daily sales performance and provided feedback to each team member.
  • Developed and implemented strategies to increase sales and improve customer service.
  • Facilitated regular team meetings to discuss challenges, successes and strategies
  • Negotiations with landlord to get best price rent and explore new potential locations
  • Conduct regular visit to store/ area

Sr. Regional Operation Manager

THE BODY SHOP
05.2024 - 10.2024

Reassigned to manage stores directly (first role in 2015) and

report to General Manager.

• Managed special market at 12 loca￾ons, including Airport,

Aceh, Padang, Bandung, North Jakarta, Kupang, and Jayapura.

• Scope : Opera￾onal Excellence, People Management,

Customer Experience, Bussiness Analy￾cs, Product and

Promo￾on.

• Key achievements include improve of Sales, Volume,

Conversion, ATV and Profit in the several store project.

• Increased Audit Compliance Score from 88 to 97 within 3

months.

Senior Business Analyst

THE BODY SHOP
09.2023 - 05.2024
  • Reporting to the Commercial Director on the analysis of offline channel, including retail metrics, staff, product, promotion, and breaking down sales targets.
  • Key achievement include providing and improving store master data, and People Analytics Project collaboration with Human Resources Department.

Customer and Category Analytics Manager

THE BODY SHOP
03.2020 - 09.2023
  • Reporting to the Operations Director on store performance, including retail metrics, staff productivity, store productivity, weekly performance, promotion effectiveness, and the impact of investments.
  • Project involvement in Harmonia Project (demand planning), Promotion Agenda, and seasonal product distribution.

Regional Operation Manager

THE BODY SHOP
09.2015 - 03.2020
  • Responsible for 5 Area Managers, 80 sites.
  • Reporting to National Sales Manager.
  • Scope: Operational Excellence, People Management, Service Excellence, Business Analytics.
  • Key achievements include being recognized as the Best Score IPM as Regional Operation Manager three consecutive times from 2017 to 2019, serving as a trainer for enhancing the service quality of store teams, acting as a panelist to evaluate store teams applying for promotion, functioning as a trainer for metrics analysis and first-time leader training for new leaders in stores, and being the PIC for project store incentives scheme to boost staff productivity.

Area Manager

THE BODY SHOP
05.2012 - 09.2015
  • Responsible for managing areas such as Surabaya, Bekasi, Jakarta, and South Tangerang.
  • Scope: Operational Excellence, People Management, Service Excellence, Business Improvement.
  • Key Achievement: Turn around business at Surabaya from negative growth to positive by Mall Event, In Mall Branding, People Training and Member Acquisition.


Area Supervisor

PT MARTINA BERTO (KNOWN AS MARTHA TILAAR SHOP)
04.2010 - 05.2012
  • Responsible to manage stores in Jakarta, Surabaya, Medan, and Bali.
  • Scope: Operational Excellence, People Management, Business Improvement.

MT-Assistant Sales Manager

PT CARREFOUR INDONESIA
08.2008 - 02.2010

Led teams in the beauty, cleaning, grocery, and beverages departments, focusing on sales targets, product management, layout implementation, and negotiations with supplier

Education

Bachelor - Communicaon and Community Development

INSTITUT PERTANIAN BOGOR
Bogor, Indonesia
02-2008

Skills

  • OPTIMIZING OPERATIONAL PROCESSES
  • LEADING TEAMS AND PEOPLE MANAGEMENT
  • CUSTOMER SERVICE
  • BUSINESS ANALYSIS
  • NEGOTIATIONS
  • TEAM WORK
  • KNIME ANALYTICS PLATFORM

Personal Information

  • Date of Birth: 03/23/85
  • Nationality: Indonesia
  • Marital Status: Married
  • Visa Status: Approved

Timeline

Head of Sales Regional

PT Bersama Zatta Jaya Tbk
12.2024 - Current

Sr. Regional Operation Manager

THE BODY SHOP
05.2024 - 10.2024

Senior Business Analyst

THE BODY SHOP
09.2023 - 05.2024

Customer and Category Analytics Manager

THE BODY SHOP
03.2020 - 09.2023

Regional Operation Manager

THE BODY SHOP
09.2015 - 03.2020

Area Manager

THE BODY SHOP
05.2012 - 09.2015

Area Supervisor

PT MARTINA BERTO (KNOWN AS MARTHA TILAAR SHOP)
04.2010 - 05.2012

MT-Assistant Sales Manager

PT CARREFOUR INDONESIA
08.2008 - 02.2010

Bachelor - Communicaon and Community Development

INSTITUT PERTANIAN BOGOR
Yudhi PramitaRetail Operations Manager | Retail Analyst