Swimming
Yu Hui Tseng
English Teacher
Taipei
Summary
Passionate Teacher provides students with exceptional learning opportunities and support of educational endeavors. Skilled implementer of diverse instruction methods for cultivating fruitful learning environment for all. Positively motivates students with individual guidance and empathetic mentorship.
Overview
15
15
years of professional experience
16
16
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Product Manager
Unico Taiwan
New Taipei City
05.2023 - Current
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Coordinated project planning and execution with team members and team leads.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Set goals and formalized policies to maximize team performance and keep project on-task.
- Liaised with clients to better understand business needs and current market landscape.
- Maintained positive vendor relations to build strong partnerships.
- Monitored market trends and competitor performance to update promotional strategies.
- Assessed costs and estimated production capabilities to evaluate economic viability.
Freelance English Translator
Self-employed
Bandung
01.2009 - Current
- Referred to reference materials such as dictionaries, lexicons and encyclopedias to verify translation accuracy.
- Edited and proofread text to accurately reflect English language.
- Translated legal and research materials from Indonesian/Chinese to English and vice versa.
- Listened to speakers' statements to determine meanings and prepare translations, frequently using electronic listening systems.
- Worked collaboratively to improve operations by offering ideas, identifying issues and respecting team members.
- Communicated clearly in written English with internal and external customers.
- Interpreted spoken and written languages other than English and vice versa.
- Stayed current on new expressions and cultural changes impacting language translation.
- Interpreted conversations between foreign language-speaking clients and others.
- Translated website content from other languages to English.
- Completed precise translations of official documents with correct words and phrasing to meet legal standards.
- Assisted foreign language-speaking clients with inquiries.
- Maintained message content, tone, and emotion as closely as possible.
- Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
- Attended training programs to improve professional knowledge and interpretation skills.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
English Teacher
HESS International Educational Group
New Taipei City
01.2022 - 04.2023
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Led interesting and diverse group activities to engage students in course material.
- Prepared and implemented lesson plans covering required course topics.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Participated in professional development opportunities to stay up-to-date on teaching best practices and enhance educator skills.
- Developed innovative lesson plans to engage students in English language learning.
- Promoted culture of inclusion, respect and collaboration in classroom.
- Assisted in development of extracurricular activities and special events.
- Monitored student progress and provided feedback to both students and parents.
Guest Relations Officer
JetQuay Pte Ltd.
Singapore
01.2019 - 07.2020
- Streamlined check-in process to decrease wait times and increase customer satisfaction.
- Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
- Greeted guests upon arrival and offered assistance.
- Recommended hotel services or amenities that guest may find useful.
- Cross-trained and provided backup support for organizational leadership.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Trained staff on operating procedures and company services.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Responded proactively and positively to rapid change.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Trained new personnel regarding company operations, policies and services.
- Exhibited high energy and professionalism when dealing with clients and staff.
English Teacher
YES, Your English School
Bandung
01.2009 - 01.2013
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Led interesting and diverse group activities to engage students in course material.
- Prepared and implemented lesson plans covering required course topics.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Participated in professional development opportunities to stay up-to-date on teaching best practices and enhance educator skills.
- Created and implemented activities to foster critical thinking skills of students.
- Developed innovative lesson plans to engage students in English language learning.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Promoted culture of inclusion, respect and collaboration in classroom.
- Assisted in development of extracurricular activities and special events.
- Produced engaging lesson plans and activities to help students master learning objectives.
Education
Bachelor of Arts - Applied Japanese Language
Chang Jung Christian University
Tainan, Taiwan 09.2013 - 06.2018
Certificate of Completion - Social Communication
Saint Paul University
Ottawa, Canada 06.2016 - 07.2017
High School Diploma -
Nehru Memorial International School
Bandung, Indonesia 09.2003 - 09.2009
Earlier Education -
Gandhi Memorial International School
Jakarta, Indonesia 09.1999 - 07.2003
Skills
Research and trend analysis
Certification
TESOL
Interests
Reading
Singing
Learning new cultures and languages
Timeline
Product Manager
Unico Taiwan
05.2023 - Current
English Teacher
HESS International Educational Group
01.2022 - 04.2023
TESOL
04-2021
Guest Relations Officer
JetQuay Pte Ltd.
01.2019 - 07.2020
Certificate of Completion - Social Communication
Saint Paul University
06.2016 - 07.2017
Bachelor of Arts - Applied Japanese Language
Chang Jung Christian University
09.2013 - 06.2018
Freelance English Translator
Self-employed
01.2009 - Current
English Teacher
YES, Your English School
01.2009 - 01.2013
High School Diploma -
Nehru Memorial International School
09.2003 - 09.2009
Earlier Education -
Gandhi Memorial International School
09.1999 - 07.2003
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