Yuli Yanti

Work History

Sheraton Senggigi Beach Resort

Mataram, Nusa Tenggara Barat

08.2019 - Current

As Pro-Active Sales shares responsibility for achieving group revenue goals, guest and associate satisfaction.
Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process.
Assists with selling, implementation and follow-through of group sales promotions.
Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.
Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property's sales objectives and direct report to Director Of Sales.
Grew market penetration and sales figures by leveraging supplier relationships and personally overseeing negotiations resulting

Jeeva Resorts

Mataram, Nusa Tenggara Barat

03.2017 - 07.2019

Maximizing the hotel’s room and banquet revenue and achieving room night production with highest possible average room rate for All property Jeeva Klui Resorts, Jeeva Santai Villas, and Jeeva Beloam Beach Camp.
Plan sales strategy, tactics and activities to achieve sales targets, with the direction of GM.
Implement sales strategies in accordance with the hotel’s vision, brand personality and market segmentation.
Monitor production of all accounts and discuss appropriate action with General Managers.
Effectively plan, conduct and follow up sales calls.
Conduct hotel inspections in Jeeva Klui resorts, Jeeva Santai and Jeeva Beloam Beach Camp.
Assist General Manager and Resort manager in preparing the annual marketing plan and short-term sales strategy whenever required.
Composing room and banquet packages including MICE and wedding event.
Maintain effective tracing system.
Identify sales opportunities, and close high value sales goals.

Atlet Century Park Hotel

Jakarta Pusat, DKI Jakarta

01.2016 - 08.2016

Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
Sells products for rooms, banquet and other f & b product by establishing contact and developing relationships with prospects; recommending solutions.
Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains quality service by establishing and enforcing organization standards.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.

The Oberoi Hotel and Resort Indonesia

Mataram, Nusa Tenggara Barat

01.2013 - 11.2014

Responsible for responding to guest calls or inquiries about room reservations through internet, emails, and travel agent, to provide information and reserve rooms for guests coming to the resort,.
Obtaining all necessary information and providing the guest service that above their expectations starting from reservation till departure.
Responsible to monitor and supervise daily operations, systems, program in the reservation and communicate rates, inventory and strategies to appropriate department to maximize occupancy, revenue and profit goals ( direct report to Room Division Manager and E- Commerce Manager ).
Responsible to promotions, events, pricing, and sales strategy to meet company requirement, also making weekly advance booking report
Offered friendly and efficient service to all customers, handled challenging situations with ease.
Proved successful working within tight deadlines and fast-paced atmosphere.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.