Movies and Travel
Yuli Yanti
Sales Manager
Jl Mulawarman No, 38, Mataram, Lombok,NTB
It’s not what happens to you, but how you reach to it that matters.
Epictetus
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
1
1
Language
4
4
Certifications
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Sales Manager
Sheraton Senggigi Beach Resort
Mataram, Nusa Tenggara Barat
08.2019 - Current
- As Pro-Active Sales shares responsibility for achieving group revenue goals, guest and associate satisfaction.
- Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process.
- Assists with selling, implementation and follow-through of group sales promotions.
- Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property's sales objectives and direct report to Director Of Sales.
- Grew market penetration and sales figures by leveraging supplier relationships and personally overseeing negotiations resulting
Assistant Sales and Marketing Manager
Jeeva Resorts
Mataram, Nusa Tenggara Barat
03.2017 - 07.2019
- Maximizing the hotel’s room and banquet revenue and achieving room night production with highest possible average room rate for All property Jeeva Klui Resorts, Jeeva Santai Villas, and Jeeva Beloam Beach Camp.
- Plan sales strategy, tactics and activities to achieve sales targets, with the direction of GM.
- Implement sales strategies in accordance with the hotel’s vision, brand personality and market segmentation.
- Monitor production of all accounts and discuss appropriate action with General Managers.
- Effectively plan, conduct and follow up sales calls.
- Conduct hotel inspections in Jeeva Klui resorts, Jeeva Santai and Jeeva Beloam Beach Camp.
- Assist General Manager and Resort manager in preparing the annual marketing plan and short-term sales strategy whenever required.
- Composing room and banquet packages including MICE and wedding event.
- Maintain effective tracing system.
- Identify sales opportunities, and close high value sales goals.
Sales Executive
Atlet Century Park Hotel
Jakarta Pusat, DKI Jakarta
01.2016 - 08.2016
- Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
- Sells products for rooms, banquet and other f & b product by establishing contact and developing relationships with prospects; recommending solutions.
- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
- Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
- Prepares reports by collecting, analyzing, and summarizing information.
- Maintains quality service by establishing and enforcing organization standards.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Contributes to team effort by accomplishing related results as needed.
Front Office/Reservation Assistant
The Oberoi Hotel and Resort Indonesia
Mataram, Nusa Tenggara Barat
01.2013 - 11.2014
- Responsible for responding to guest calls or inquiries about room reservations through internet, emails, and travel agent, to provide information and reserve rooms for guests coming to the resort,.
- Obtaining all necessary information and providing the guest service that above their expectations starting from reservation till departure.
- Responsible to monitor and supervise daily operations, systems, program in the reservation and communicate rates, inventory and strategies to appropriate department to maximize occupancy, revenue and profit goals ( direct report to Room Division Manager and E- Commerce Manager ).
- Responsible to promotions, events, pricing, and sales strategy to meet company requirement, also making weekly advance booking report
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
Sarjana Degree of Education ( S.Pd) - Language and Art, English Subject
01.2009 - 01.2013
Skills
Microsoft Office
Property Management System ( VHP, Opera)
Channel and Revenue Management ( Siteminder, OTA Insight )
Business development and planning
Sales processes
Account management
Empowers high-performing sales teams
New Business Development
Online Travel Agent
SEO & SEM
Social Media Management & Paid SMO
National accounts management
Strategic account development
Marketing strategy
B to B sales
Database Management
Certification
Front Office Manager certified by BNSP
Additional Information
- 31st July 1991, Mataram, Lombok, NTB- Indonesia Height 163cm/ Weight 51kg
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Timeline
Fundamentals of Digital Marketing by Google
02-2021
Sales and Service Foundations by Marriott International
09-2019
Sales Manager - Sheraton Senggigi Beach Resort
08.2019 - Current
Front Office Manager certified by BNSP
06-2019
Assistant Sales and Marketing Manager - Jeeva Resorts
03.2017 - 07.2019
Sales Executive - Atlet Century Park Hotel
01.2016 - 08.2016
Front Office/Reservation Assistant - The Oberoi Hotel and Resort Indonesia
01.2013 - 11.2014
MICE officer certified by BNSP
12-2012
University Of Mataram - Sarjana Degree of Education ( S.Pd), Language and Art, English Subject
01.2009 - 01.2013