Yuliana Eka Puspitasari
General Manager
Cilegon
Summary
Experienced Operations Manager with 16 years of expertise in strategic planning, financial management, client relationship building, and project coordination. Skilled in enhancing business plans and day-to-day activities through exceptional planning and problem-solving abilities. Results-driven and resilient, with a talent for developing teams, improving processes, and increasing productivity. Solid understanding of industry trends, excellent communication skills, and a strategic approach to implementing changes for improvement.
Overview
22
22
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Owner Bussines/Barista
Buun Koffeine
12.2016 - Current
- Ensuring customer acceptance
- Ensuring beverage preparation
- Organizing and supervising the running of the business
- Ensuring business operations run smoothly
- Ensuring business operations generate profits
- Developing business strategies
- Providing costs or budgets for coffee shops
- Conducting evaluations and Issuing decisions
- Brewing Coffe
Personal Assistent
Arabian Expatriate
05.2022 - 07.2024
- Handling financial
- Schedule meetings and manage calendars
- Answer , phone calls and emails and take messages
- Run errands as requested
- Plan travel, including flights, accommodation and ground transportation
General Manager
PT. Jawa Putra Mandiri
02.2019 - 12.2022
- Maintaining relationships with vendors, suppliers and customers
- Managing company operational facilities
- Managing procurement of goods
- Taking care of permits, employee health
- Creating annual company tax reports
General Affair
CV. Mitra Jaya Utama
04.2017 - 03.2018
- Maintaining relationships with vendors, overseas suppliers, customers
- Making schedules for visits to customer sites
- Taking care of permits, and employee health
- Making financial and tax reports for the company
Tax Manager
CV Mitra Jaya Utama
03.2010 - 12.2017
- Create and report sales and purchase tax invoices
- Create and report annual company taxes
Finance & Secretary
PT. Inverter Indonesia
02.2006 - 02.2010
- Schedule meetings and manage calendars
- Answer , phone calls and emails and take messages
- Run errands as requested
- Plan travel, including flights, accommodation and ground transportation
- Create and report sales and purchase tax invoices
- Create and report annual company taxes
Sales Admin
PT. Bekasi Sejati Gas
11.2003 - 05.2004
- Ensure product availability
- Process purchase orders
- Ensure timely delivery of products and services
- Create sales reports
Ticketing
Holiday Inn Tour & Travel
01.2003 - 10.2003
- Manage flight ticket reservations
- Provide information on schedules, fares, and facilities
- Ensure seat availability
- Help customers select appropriate travel options
- Process payments for tickets and other services
- Reschedule travel if necessary
- Handle ticket changes and cancellations
- Manage and document transactions related to ticket reservations
Education
Diploma 3 - tax accounting
Trisakti University
01.1998 - 01.2002
Conversation - undefined
IEC English Course
10.1997 - 03.1998
Conversation - undefined
SMUN 102
07.1994 - 05.1997
Skills
Maintenance Planning
Budgeting
Management Corporate Tax
Management Operational
Management Plan People Development
Predictive Maintenance
Quality Circle control
Follow up and Training
Data Entry
Barista
Customer Support
Communication Verbal
Communication Non Verbal
Good Leadership
Good Team work
Good Managing Self
Good Managing Job
Good Managing People
Good Purchasing
Operations management
Budget administration
Multitasking
Organization
- Garuda Lintas Kota, Jakarta, DKI Jakarta, Indonesia, Person in charge of the organization, 01/01/24, Present
- Alumni Association of Junior High School 144 Jakarta, Jakarta, DKI Jakarta, Indonesia, Deputy Head of Social and Cultural Affairs, 01/01/16, 01/01/22
- HR Community, Bekasi, West Java, Indonesia, Member, 01/01/10, 01/01/12
- Trisakti University, Jakarta, DKI Jakarta, Indonesia, Staff, 01/01/00, 01/01/01
- Trisakti University, Jakarta, DKI Jakarta, Indonesia, Head of Scientific Research, 01/01/99, 01/01/00
Internship
Tax Service Office Cakung 1, East Jakarta, DKI Jakarta, Indonesia, Staff Data Entry
Traveling
I really like traveling, besides seeing the culture, heritage and natural beauty of various places, I can also learn various languages. Therefore, now I can speak English, understand a little Arabic, Indonesian, and understand several tribal languages
in Indonesia, such as Javanese and Sundanese.
Languages
English
Advanced (C1)
Arabic
Beginner (A1)
Japanese
Advanced (C1)
Indonesian
Bilingual or Proficient (C2)
Accomplishments
In the midst of the booming coffe shops in the cilegon city, it is an achievement for me to have kept Buun Koffeine thriving from 2016 until now, and making Buun Koffeine a legendary coffe shop in Cilegon city with special menu " Kopi Bakar "
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Ultras Garuda Indonesia
- Garuda Lintas Kota
- Alumni Association
Quote
Nothing is a waste of time if you use the experience wisely.
Auguste Rodin
Timeline
Personal Assistent
Arabian Expatriate
05.2022 - 07.2024
General Manager
PT. Jawa Putra Mandiri
02.2019 - 12.2022
General Affair
CV. Mitra Jaya Utama
04.2017 - 03.2018
Owner Bussines/Barista
Buun Koffeine
12.2016 - Current
Tax Manager
CV Mitra Jaya Utama
03.2010 - 12.2017
Finance & Secretary
PT. Inverter Indonesia
02.2006 - 02.2010
Sales Admin
PT. Bekasi Sejati Gas
11.2003 - 05.2004
Ticketing
Holiday Inn Tour & Travel
01.2003 - 10.2003
Diploma 3 - tax accounting
Trisakti University
01.1998 - 01.2002
Conversation - undefined
IEC English Course
10.1997 - 03.1998
Conversation - undefined
SMUN 102
07.1994 - 05.1997