Professional with deep expertise in maintaining cleanliness and order in hospitality environments. Ensures high standards in all tasks, emphasizing teamwork and adaptability to meet changing needs. Skilled in time management, attention to detail, and customer service. Known for reliability and strong commitment to achieving results.
Overview
25
25
years of professional experience
13
13
years of post-secondary education
3
3
Certifications
Work History
Housekeeping Room Attendant
Hotel With OK
Jakarta, Jakarta
01.2019 - Current
Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
Storekeeper
PT Ramayana Lestari Sentosa,Tbk
Jakarta, Jakarta
01.2014 - 01.2019
Received product shipments and organized in stockroom storage area.
Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
Kept sales receipts and maintained accounting records.
Ensured accurate documentation of all incoming materials, verifying quantities against purchase orders and communicating discrepancies to relevant parties.
Ordered goods from various vendors to maintain store merchandise levels.
Maintained a safe working environment with strict adherence to safety protocols and guidelines.
Optimized warehouse space usage by implementing innovative storage methods and reorganizing items as necessary.
Service Crew
Pak Li Kopitiam Sdn.Bhd
Malaysia
01.2010 - 01.2013
Company Overview: ( Malaysia )
Ensure and delivery food and drink to the customer
Incase drawer ( Cashier )
Cleaning service area including equipment
Customer service product and relationship
Support bar (manufacture of beverages ) supply
Receive order from customer and key in into system
Test new product
( Malaysia )
Team Leader EDP
PT Matahari Putra Prima Tbk
Jakarta
01.2005 - 01.2010
Company Overview: ( Hypermart)
Print Price changing and make price card and Ensure attached in area display
Maintenance hardware and software ( Computer , Scale )
Already open 3 store ( Hypermart Karawaci , Hypermart Sentul ,Hypermart Cianjur )
Support report to SGM ( Store general Manager )
Support any report to any division
Input price competitor check and ensure apply in system
Ensure implementation new software in store
Receiving PO ( Purchase Order ) from supplier
Ensure SOP ( Standard Operation Procedure ) for EDP
Prepare system for cashier before opening store
Ensure SOP ( Standard Operation Procedure ) for Receiving
Ensure SOP ( Standard Operation Procedure ) for warehouse
Handle troubleshoot and Create infrastructure LAN ( Local Area Network )
Follow up original price to MD (Merchandise)
( Hypermart)
Sales Counter
PT ADA Perkasa Sahita Guna
Semarang
01.2001 - 01.2004
Analyst stock by stock card and real
Analyst sales and budget
Ensure and preparation standard display
Customer service by product
Selling product
Ensure cleaning area selling out
Estimate order to supplier
Ensure Maximum stock in warehouse and display ( facing )
Education
SMK - Mekanik Umum
Yayasan Pendidikan Pembangunan
Semarang, JT
01.1998 - 01.2001
SLTP -
Kristen Gergaji
01.1995 - 01.1998
SD -
Tempurejo1
01.1989 - 01.1995
English Course - undefined
LIA
01.2001 - 01.2002
Skills
Ordering cleaning supplies
Certification
ORACLE system (RET EK), PT MATAHARI PUTRA PRIMA (HYPERMART)
Front office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotelFront office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotel
Housekeeper / Receptionist / Construction at Hotel Appelviken, Hotel Rival, Clarion, Grand Hotel, SkanskaHousekeeper / Receptionist / Construction at Hotel Appelviken, Hotel Rival, Clarion, Grand Hotel, Skanska
Housekeeping Room Attendant at Park Hotel (2018), Hilton Hotel (2018), QT HotelHousekeeping Room Attendant at Park Hotel (2018), Hilton Hotel (2018), QT Hotel