Summary
Overview
Work History
Education
Skills
Websites
Certification
Job Description
Timeline
Generic
Yunita

Yunita

Administrastive Professional
Jakarta

Summary

With over a decade of diverse administrative and customer service experience across sectors such as banking and government, I have honed a robust skill set in organizational management, legal and media communications, and customer relations. My role as a professional training and digital office management, while also mentoring interns to bridge the gap between academic theories and practical applications. Recognized for my meticulous attention to detail and exceptional problem-solving abilities, I am adept at driving projects to successful completion and ensuring high standards of service delivery in fast-paced environments.

Overview

12
12
years of professional experience
5
5
years of post-secondary education
4
4
Certificates

Work History

Director

PT Inviniti Kreasi Nusantara
08.2023 - Current

PT Inviniti Kreasi Nusantara, founded in August 2023, is a dynamic company specializing in event organizing and MICE (Meetings, Incentives, Conferences, and Exhibitions) services. Based in Indonesia, the company excels in delivering creative, efficient, and comprehensive solutions for various corporate and private events, ensuring memorable and impactful experiences for all participants.

Freelancer Project Development Manager

Citra Prestasi Gemilang (CPG)
9 2023 - Current
  • At PT Citra Prestasi Gemilang, I am tasked as a Trainer and Internship Mentor, specializing in Professional Administrative Training, Service Excellence, and Digital Office Management
  • My role involves designing and delivering comprehensive training programs that enhance administrative competencies, foster service excellence, and integrate modern digital tools into office practices
  • I also mentor interns, guiding them through practical experiences and helping them apply their academic knowledge in real-world business settings.

Administrative Secretary

Ministry of Communication and Information Technology of the Republic of Indonesia
03.2020 - 07.2023
  • As an Administrative Secretary and assistant to the Personal Secretary of the Minister of Communication and Information Technology, my role involves managing daily administrative tasks and supporting high-level executive functions
  • This includes scheduling meetings, handling correspondence, preparing documents, and ensuring efficient office operations
  • My position requires meticulous attention to detail, excellent organizational skills, and the ability to handle confidential information with discretion.

Secretary

Ministry of Communication and Information Technology of the Republic of Indonesia
09.2019 - 03.2022
  • Secretary of Senior Advisor to the Minister of Communications and Informatics on Legal Affairs; As the Secretary to the Legal Expert Staff of the Minister at the Ministry of Communication and Information Technology, I am responsible for facilitating the seamless operation of the legal department
  • My duties include managing schedules, preparing legal documents, organizing meetings, and ensuring effective communication between the expert staff and other ministry divisions
  • This role demands a strong understanding of legal terminology, impeccable organizational skills, and the ability to manage sensitive information with the utmost confidentiality.

Secretary

Ministry of Communication and Information Technology of the Republic of Indonesia
01.2017 - 08.2019
  • Secretary of Senior Advisor to the Minister of Communications and Informatics on Communications and Mass Media
  • As the Secretary to the Expert Staff Minister specializing in Communications and Mass Media at the Ministry of Communication and Information Technology, I manage the coordination and operational support for initiatives related to media and public communications
  • This role includes scheduling, preparing briefings, managing public relations activities, and facilitating communication between the ministerial team and external media entities
  • I am tasked with ensuring efficient workflow and communication processes that support the ministry's objectives in the fast-paced, ever-evolving media landscape.

Customer Service Representative

PT Bank Mandiri (Persero) Tbk.
05.2012 - 10.2016
  • As a Customer Service Representative at Bank Mandiri, I am dedicated to providing exceptional service by addressing customer inquiries, resolving issues, and facilitating financial transactions
  • My role encompasses managing accounts, guiding customers through various banking products and services, and ensuring a satisfactory experience
  • With a focus on enhancing customer satisfaction, I employ strong communication skills and a thorough understanding of banking operations to assist customers effectively and efficiently, contributing to the bank's reputation for excellence in customer care.

Education

Bachelor of Education (BEd), Economics - Educational Office And Administration

Universitas Negeri Jakarta
Jakrta
01.2007 - 04.2012

Skills

Canvaundefined

Certification

Instructor Certification (ICP), Badan Nasional Sertifikasi Profesi (BNSP), 08/01/23, 08/01/26, No. 85490 2424 4 0000705 2023

Job Description

A secretary is an essential member of any organization, providing administrative support and ensuring that day-to-day operations run smoothly. A secretary's primary responsibilities often involve scheduling and coordination, communication, document preparation, and record keeping. Keeping track of records, files, and databases in an orderly fashion. Document management, Receptionist responsibilities, data entry, office management, meeting support, and travel arrangements. Confidentiality, technology proficiency, and the ability to manage various projects and priorities efficiently. A secretary is frequently the organization's initial point of contact, and they play an important role in ensuring effective communication and organizational efficiency. To successfully meet the demands of the company and its employees, the position requires outstanding organizational, communication, and interpersonal skills.

Timeline

Excellent Service Competency Cluster/Administrative Professional, Badan Nasional Sertifikasi Profesi (BNSP), 12/29/2023, 12/29/2926. No 821104110 0 0008453 2023

12-2023

Director

PT Inviniti Kreasi Nusantara
08.2023 - Current
Instructor Certification (ICP), Badan Nasional Sertifikasi Profesi (BNSP), 08/01/23, 08/01/26, No. 85490 2424 4 0000705 2023
08-2023
Administrative Assistant/Secretary, Badan Nasional Sertifikasi Profesi (BNSP), 08/01/23, 08/01/26, No. 82110 4120 0 0000280 2023
08-2023
Digital office Management, Badan Nasional Sertifikasi Profesi (BNSP), 08/01/23, 08/01/26, No 72102 3121 01062 2023
08-2023

Administrative Secretary

Ministry of Communication and Information Technology of the Republic of Indonesia
03.2020 - 07.2023

Secretary

Ministry of Communication and Information Technology of the Republic of Indonesia
09.2019 - 03.2022

Secretary

Ministry of Communication and Information Technology of the Republic of Indonesia
01.2017 - 08.2019

Customer Service Representative

PT Bank Mandiri (Persero) Tbk.
05.2012 - 10.2016

Bachelor of Education (BEd), Economics - Educational Office And Administration

Universitas Negeri Jakarta
01.2007 - 04.2012

Freelancer Project Development Manager

Citra Prestasi Gemilang (CPG)
9 2023 - Current
Yunita Administrastive Professional