Dedicated as a Secretary with excellent experience in company. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Senior Executive Secretary
Jabatan Kastam & Eksais Diraja
Malaysia, Kuala Lumpur
06.2020 - 11.2023
Oversaw personal and professional calendars and coordinated appointments for future events.
Provided multifaceted services to professionals by managing mail, scheduling appointments, and other administrative tasks.
Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
Served as point of contact between clients and managerial staff.
Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
Updated spreadsheets and created presentations to support executives and boost team productivity.
Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
Participated in team meetings and staff training sessions.
Strengthened communication channels for the executive team through effective management of schedules and correspondence.
Assisted in onboarding new staff members by providing orientation training and guidance on company procedures and policies.
Coordinated seamless travel arrangements, maximizing cost savings and minimizing disruptions to executive schedules.
Organized and updated schedules for executives.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Filed paperwork and organized computer-based information.
Answered high volume of phone calls and email inquiries.
Secretary to the General Manager
PT. Tannos Investama
Jakarta
01.2018 - 04.2019
Organized and updated schedules for executives.
Handled confidential information in professional manner.
Developed and implemented office policies and procedures to facilitate smooth workflow.
Documented and distributed meeting notes to identify, analyze, and improve workflows.
Coordinated travel arrangements and bookings for executive staff.
HR Staff
Cigna Indonesia
Jakarta
10.2017 - 03.2018
Managing Administrative tasks such as employee data to payroll, Manage Employee Compensation and benefits and Managing training, learning and developing and on boarding as well as orientation aimed at improving work skills
Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
Reviewed and screened applicant resumes to identify qualified candidates.
HR STAFF
BPSDM PERHUBUNGAN
01.2016 - 04.2016
Record Employee Attendance and Maintain a relationship between employees and companies
Administrasi Logistic Staff
PT Berrybenka
Jakarta
04.2015 - 07.2015
Updating Inventory Record and Coordinating with Internal staff and communicating with vendors
Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
Education
Bachelor Of Economics - Human Resources Management
Atma Jaya Catholic University
Jakarta
08.2013 - 08.2017
Master Of Economics - Management Risk
Atma Jaya Catholic University
Jakarta
01.2024 - Current
Skills
Microsoft Exel Microsoft Word Microsoft Power Pointundefined
Timeline
Master Of Economics - Management Risk
Atma Jaya Catholic University
01.2024 - Current
Senior Executive Secretary
Jabatan Kastam & Eksais Diraja
06.2020 - 11.2023
Secretary to the General Manager
PT. Tannos Investama
01.2018 - 04.2019
HR Staff
Cigna Indonesia
10.2017 - 03.2018
HR STAFF
BPSDM PERHUBUNGAN
01.2016 - 04.2016
Administrasi Logistic Staff
PT Berrybenka
04.2015 - 07.2015
Bachelor Of Economics - Human Resources Management
Head of Information Technology, Department at Koperasi Polis DiRaja Malaysia BerhadHead of Information Technology, Department at Koperasi Polis DiRaja Malaysia Berhad