Yusmardi
Internal Audit Department Manager
KAB. BEKASI
Summary
Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.
Skilled quality assurance professional with proven record of ensuring high standards in product and process integrity. Strong focus on team collaboration and delivering results, adaptable to changing needs. Expertise in quality control methodologies, regulatory compliance, and continuous improvement initiatives. Known for reliability, problem-solving abilities, and effective communication.
Overview
29
29
years of professional experience
2
2
Languages
Work History
Internal Audit Manager
PT. Hino Motors Manufacturing Indonesia
07.2024 - Current
- Collaborated with management to develop action plans to address identified issues, fostering a proactive approach to risk management.
- Performed root cause analyses on identified issues, providing actionable recommendations for long-term improvements in business practices.
- Ensured adherence to professional standards in all aspects of the audit process, upholding the integrity of audit work performed.
- Increased compliance with regulations through regular monitoring of internal controls and procedures.
- Evaluated the effectiveness of implemented internal controls by regularly reviewing policies and procedures for compliance with regulatory requirements.
- Conducted regular follow-up reviews to ensure that previously identified concerns were addressed appropriately in a timely manner.
Quality Assurance Manager
PT. Hino Motors Manufacturing Indonesia
07.2011 - 07.2024
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Recorded, analyzed, and distributed statistical information.
- Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Implemented new quality assurance and customer service standards.
- Collaborated with cross-functional teams to identify root causes of product issues, leading to timely resolutions and continuous improvements.
- Enhanced product quality by implementing comprehensive QA processes and procedures.
- Created and maintained quality management systems to align with industry standards.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Monitored staff organization and suggested improvements to daily functionality.
- Reported production malfunctions to managers and production supervisors.
- Conducted regular training sessions on quality assurance best practices, elevating team competency levels.
- Analyzed customer feedback to identify quality trends and areas for improvement.
- Determined quality department standards, practices, and procedures.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
Quality Control Chief
PT. FCC Indonesia
07.2010 - 06.2011
- Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Reduced production defects by closely monitoring manufacturing processes and providing timely feedback to production teams.
- Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
Quality Control Supervisor
PT. Asno Horie Indonesia
12.2005 - 10.2010
- Coordinated disposal of discrepant materials unsuitable for rework or recycling.
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Directed consistent measuring, inspection and testing procedures and tabulated data for detailed reports.
- Provided detailed reports on quality metrics, enabling management to make informed decisions regarding process improvements.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Collaborated cross-functionally with supervisors from departments such as Engineering and Purchasing to coordinate effective solutions to systemic problems, resulting in direct reductions in error and rework rates.
- Enhanced product quality by implementing rigorous inspection processes and protocols.
- Reviewed raw material specifications for alignment with company requirements, reducing instances of non-conformance in finished products.
- Utilized statistical analysis tools to track trends in product quality data over time, enabling proactive identification of potential issues before they escalate.
- Implemented corrective actions in response to identified deficiencies, preventing recurring issues and maintaining high-quality standards.
- Analyzed root causes of defects by conducting thorough investigations into each issue reported by customers or during internal inspections.
- Validated new methods and equipment to properly integrate improved strategies into quality control processes.
- Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
- Coordinated with other department supervisors to align quality control objectives and minimize discrepancies across the organization.
- Improved supplier relationships through consistent communication and feedback on product specifications.
- Reduced customer complaints with thorough testing and prompt resolution of identified issues.
- Conducted regular audits of manufacturing processes, ensuring compliance with industry standards and regulations.
- Evaluated employee performance regularly, providing constructive feedback and coaching aimed at skill development and career growth opportunities.
- Reported on short- and long-term trends in production to help management make proactive decisions.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Managed staff hiring, training and supervision.
- Implemented policies and standard operating procedures for continuous improvement.
Production Worker
Aido Industry, Co. LTD
08.2002 - 11.2005
- Followed safety procedures and guidelines to maintain safe working environments.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized work to meet demanding production goals.
- Used equipment properly to avoid workplace hazards or injuries.
Plating Operator
Shinwa Mekki Kougyousyo
02.1997 - 02.1999
- Maintained a safe working environment by adhering to safety protocols and conducting regular inspections.
- Increased production rates through effective time management and prioritizing tasks according to urgency.
- Met strict deadlines while maintaining high-quality standards through effective planning and organization.
- Fostered a positive work culture by actively participating in team meetings, sharing knowledge, and supporting colleagues in achieving their goals.
Education
Bachelor of Science - Mechanical Engineering
Institute Technology Medan
Medan, Indonesia 04.2001 -
Skills
Audit planning
Data analytics
Internal controls
Teamwork
Problem-solving
Problem-solving abilities
Multitasking
Multitasking Abilities
Excellent communication
Decision-making
Self motivation
Time management abilities
Adaptability and flexibility
Documentation and reports
Data collection
Verbal and written communication
Critical thinking
Effective communication
Team collaboration
Active listening
Organizational skills
Public speaking
Adaptability
Analytical thinking
Relationship building
Employee motivation
Report writing
Project management
Analytical skills
Critical thinking and analysis
Risk management
Data analysis
Employee training
Continuous improvement
Risk assessment
Audit management
Timeline
Internal Audit Manager
PT. Hino Motors Manufacturing Indonesia
07.2024 - Current
Quality Assurance Manager
PT. Hino Motors Manufacturing Indonesia
07.2011 - 07.2024
Quality Control Chief
PT. FCC Indonesia
07.2010 - 06.2011
Quality Control Supervisor
PT. Asno Horie Indonesia
12.2005 - 10.2010
Production Worker
Aido Industry, Co. LTD
08.2002 - 11.2005
Bachelor of Science - Mechanical Engineering
Institute Technology Medan
04.2001 -
Plating Operator
Shinwa Mekki Kougyousyo
02.1997 - 02.1999