Summary
Overview
Work History
Education
Skills
Timeline
Generic
Yusnika Setya Wardhani

Yusnika Setya Wardhani

Execuitve Butler
Wagean, Ngargogondo, Borobudur

Summary

With a proven track record at PT. Plataran Indonesia, I excel in enhancing guest experiences through meticulous attention to personal care and guest relations. Mine expertise in menu planning and strong work ethic have consistently elevated service standards. Skilled in both interpersonal awareness and cooking, i bring a unique blend of hard and soft skills to any team.

Experienced with managing high-end household operations and services. Utilizes exceptional organizational skills to maintain order and efficiency. Track record of providing personalized service that meets and exceeds expectations. Qualified Butler with extensive background in hospitality services. Successfully managed household operations and ensured highest standards of service and discretion. Demonstrated expertise in managing events and coordinating with staff to meet guests' needs efficiently. Developed robust skill set in high-end residential environments, focusing on personalized service and attention to detail. Transitioning into new field with strong foundation in managing complex tasks and ensuring client satisfaction. Looking to leverage these skills in dynamic and client-focused role.

Overview

9
9
years of professional experience
6
6
Languages

Work History

Executive Butler

PT. Plataran Indonesia
Magelang, Central Java
06.2023 - Current
  • Enhanced guest experiences by providing personalized and attentive services as per their preferences.
  • Arranged for extra bedding, linens, towels, and furniture to satisfy guests.
  • Coordinated travel arrangements for family members and guests, leading to hassle-free trips and enjoyable experiences.
  • Inspected all cleaning and household tasks for alignment with quality standards.

Marketing

Enteng Cigar and Tobacco
06.2022 - 05.2023
  • Collaborated with sales and marketing teams to develop compelling product messaging, value propositions, and marketing collateral.
  • Devised and deployed creative marketing plans.
  • Collaborated with marketing team to develop successful marketing strategies.
  • Researched and prepared resource guides, newsletters and marketing pieces.

Waitress Supervisor

PT. GAPURA MEDITERANIA
05.2016 - 05.2022
  • Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Implemented staff training programs focusing on food allergy awareness, reducing instances of allergic reactions among restaurant guests.
  • Maintained compliance with health regulations through consistent adherence to safety protocols within the workplace.
  • Upheld company policies and procedures while providing guidance to waitstaff on proper etiquette, presentation skills, and conflict resolution techniques.
  • Supported marketing efforts through active participation in local events, promotions, and social media campaigns targeting potential customers in the area.

Education

HOTELIER

VOCATIONAL HIGH SCHOOL 3 OF MAGELANG
Magelang, Indonesia
04.2001 -

Skills

Table setting

Food preparation

Guest relations

Menu planning

Wine pairing

Travel arrangements

Fine dining service

Check in registration

Housekeeping services

Administrative organization

Teamwork

Managing time

Personal care

Teamwork and collaboration

Housekeeping

Childcare experience

Customer service

Problem-solving

Multitasking

Creative thinking

Product knowledge

Public speaking

Timeline

Executive Butler

PT. Plataran Indonesia
06.2023 - Current

Marketing

Enteng Cigar and Tobacco
06.2022 - 05.2023

Waitress Supervisor

PT. GAPURA MEDITERANIA
05.2016 - 05.2022

HOTELIER

VOCATIONAL HIGH SCHOOL 3 OF MAGELANG
04.2001 -
Yusnika Setya WardhaniExecuitve Butler