Zacharias Butler
Kuna
Summary
Dynamic professional with a proven track record at Treasure Valley Family YMCA, excelling in customer service and conflict management. Skilled in sensitive information handling and maintaining high attention to detail, demonstrated through creating welcoming environments and enhancing team efficiency. Achieved significant improvements in customer satisfaction and operational workflow.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Treasure Valley Family Ymca
12.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected information, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Basketball Site Lead
Treasure Valley Family Ymca
10.2024 - 12.2024
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Provided onsite training to help develop employee skills.
- Created and maintained a safe environment for employees, players, and spectators.
FSY Counselor
Church Of Jesus Christ Of Latter Day Saints
05.2024 - 08.2024
- Guided youth in developing skills and strategies for dealing with problems.
- Prepared engaging lessons and gave constant feedback to superiors.
- Maintained, and helped youth maintain, a strict schedule while balancing personal well-being.
Education
High School Diploma -
Kuna High School
Kuna, ID05-2022
Skills
- Appointment confirmation
- Verbal and written communication
- Sensitive information handling
- Conflict management
- Customer service
- Listening skills
- Cash Handling
- Decision-making
- Attention to detail
Timeline
Basketball Site Lead
Treasure Valley Family Ymca
10.2024 - 12.2024
FSY Counselor
Church Of Jesus Christ Of Latter Day Saints
05.2024 - 08.2024
Front Desk Receptionist
Treasure Valley Family Ymca
12.2023 - Current
High School Diploma -
Kuna High School
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