Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Baumgardner

JEROME,ID

Summary

Professional with strong background in inventory management and optimization. Skilled in inventory control, data analysis, and logistics with focus on accuracy and efficiency. Known for reliability, adaptability, and teamwork in fast-paced environments. Dedicated to achieving measurable results and supporting team success. Recognized for exceptional problem-solving and teamwork skills. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

11
11
years of professional experience

Work History

Inventory Associate II

Standlee Hay
12.2019 - 05.2025
  • Completed physical inventory counts each month documenting the number of Bales and Tons of hay available for sale and processing.
  • Provided accurate data entry for all received items, ensuring timely updates to the inventory database.
  • Assisted in annual physical inventories, contributing to an organized and efficient process with minimal disruptions to normal operations.
  • Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Utilized advanced software tools for organizing, analyzing, and reporting on key performance metrics related to inventory control processes.
  • Maintained inventory count, tracked usage, and documented variances.
  • Actively participated in continuous improvement initiatives aimed at enhancing overall efficiency, sharing insights from extensive experience as an Inventory Associate.
  • Identified potential issues within the supply chain through diligent monitoring of delivery schedules, proactively addressing delays or shortages as they arose.
  • Performed data entry and completed proper paperwork.
  • Supported the implementation of new barcode scanning technology, improving overall speed and accuracy in managing product movements throughout the facility.

Customer Service Representative

West Coast Companies
06.2018 - 11.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Reduced order processing time by streamlining and optimizing warehouse operations for faster product delivery.
  • Managed vendor relationships for optimal product delivery and contract compliance, negotiating favorable terms where possible.
  • Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Millwork Sales Specialist

The Home Depot Inc
02.2018 - 06.2018
  • Enhanced customer satisfaction by providing expert consultation on millwork design and product selection.
  • Continuously updated knowledge of industry trends, ensuring the delivery of modern designs that catered to evolving client preferences.
  • Conducted regular inventory audits for efficient stock management, reducing waste and optimizing resource allocation across projects.
  • Contributed to business growth by generating leads through networking events and referrals from satisfied customers.
  • Moved bulk customer orders with safe operation of forklifts.
  • Assisted customers with making optimal choices for construction, renovation and addition plans.
  • Helped customers obtain correct sizes and shapes by using power tools to cut lumber.
  • Assisted customers in determining best-fit products and located desired items in lumber yard.
  • Organized storage spaces for easy use and error-free inventory tracking.
  • Protected team members and boosted performance by safely operating equipment in accordance with company compliance measures.

Customer Account Manager

Rent-A-Center
08.2015 - 11.2017
  • Increased client retention, consistently maintaining strong relationships with key accounts.
  • Devised tactics to grow customer base and boost sales.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Conducted regular account reviews to identify opportunities for growth or improvements in service delivery.
  • Assisted team members with account-related tasks, fostering a collaborative work environment.
  • Delivered exceptional support by coordinating resources across multiple departments to address client needs effectively.
  • Facilitated successful account transitions during employee turnover periods by thoroughly documenting all pertinent details and ensuring seamless handoffs between representatives.
  • Exceeded performance targets through diligent follow-up on outstanding issues and proactive problemsolving.
  • Collaborated with sales teams to upsell products and services, resulting in increased revenue.
  • Managed sensitive customer information diligently, maintaining strict adherence to data privacy regulations and company policies.
  • Reduced customer complaints with proactive communication and timely resolutions.
  • Anticipated potential challenges faced by customers during contract renewal process; proactively addressed these concerns prior to negotiation stage, ultimately securing continued business partnerships.
  • Supported customer satisfaction through regular follow-up and communication.
  • Processed client payments and updated accounts.
  • Analyzed accounts for delinquencies and other ongoing issues.
  • Developed and implemented strategies to improve customer retention and loyalty.
  • Contacted customers to discuss past-due accounts and negotiated payment plans.
  • Monitored customer accounts for payment delinquency and initiated collection efforts.
  • Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
  • Initiated repossession process or service disconnection upon failure of other collection methods.
  • Investigated customer credit references and approved credit lines.
  • Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.

Warehouse Worker

NAPA Auto Parts
05.2015 - 10.2015
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.

Frozen and Dairy Associate

Walmart
07.2014 - 02.2015
  • Ensured product freshness by routinely rotating items and removing expired goods from shelves.
  • Assisted customers with locating products, providing knowledgeable recommendations based on their needs.
  • Improved workflow efficiency by coordinating with colleagues to divide responsibilities during peak periods.
  • Participated in ongoing training and development opportunities to stay current with industry trends and enhance overall performance as a Frozen and Dairy Associate.
  • Streamlined restocking procedures with timely communication between team members regarding low inventory items needing replenishment.
  • Contributed to the team''s efficiency by unloading delivery trucks and organizing inventory in storage areas.
  • Maintained a clean, organized, and visually appealing department through regular cleaning tasks.
  • Reduced shrinkage rates through diligent attention to product rotation, minimizing spoilage, and waste disposal efforts.

Education

No Degree - Commercial Driving

Commercial Drivers School
Twin Falls, ID
07-2025

High School Diploma -

Twin Falls High School
Twin Falls, ID
05-2014

High School Diploma -

ARTEC RPTCS
Twin Falls, ID
05-2014

Skills

  • Excellent customer service and communication skills
  • Positive attitude
  • Valid class A commercial Driver's license
  • Doubles, Triples, Tanker, and Hazmat endorsements
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Problem-solving
  • Safe driving
  • Clean driving record
  • Valid TWIC Card Holder

Timeline

Inventory Associate II

Standlee Hay
12.2019 - 05.2025

Customer Service Representative

West Coast Companies
06.2018 - 11.2019

Millwork Sales Specialist

The Home Depot Inc
02.2018 - 06.2018

Customer Account Manager

Rent-A-Center
08.2015 - 11.2017

Warehouse Worker

NAPA Auto Parts
05.2015 - 10.2015

Frozen and Dairy Associate

Walmart
07.2014 - 02.2015

No Degree - Commercial Driving

Commercial Drivers School

High School Diploma -

Twin Falls High School

High School Diploma -

ARTEC RPTCS

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Zachary Baumgardner