Zachary Pedersen
Jacobs Well
Summary
Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand. Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Front of House Staff Member
Event Cinemas
04.2023 - 07.2023
- Submitted incident and activity reports to alert management and address urgent situations, practicing safety and security measures.
- Strengthened relationships with regular clientele through personalized interactions and attention to their preferences, fostering a sense of community within the establishment.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Greeted customers and answered inquiries regarding menu items and specials.
- Assisted staff with filing, scanning and copying documents during peak schedules to support administrative duties and utilize time management skills.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Front of House Staff Member
Hungry Jacks
07.2022 - 09.2022
- Submitted incident and activity reports to alert management and address urgent situations, practicing safety and security measures.
- Strengthened relationships with regular clientele through personalized interactions and attention to their preferences, fostering a sense of community within the establishment.
- Greeted customers and answered inquiries regarding menu items and specials.
- Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
- Utilized POS system to receive and process food and beverage orders.
- Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
- Verified prepared food met standards for quality and quantity before serving to customers.
Front of House Staff Member
Sea World
09.2021 - 02.2022
- Submitted incident and activity reports to alert management and address urgent situations, practicing safety and security measures.
- Strengthened relationships with regular clientele through personalized interactions and attention to their preferences, fostering a sense of community within the establishment.
- Greeted customers and answered inquiries regarding menu items and specials.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Assisted staff with filing, scanning and copying documents during peak schedules to support administrative duties and utilize time management skills.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Verified ID and payment preference of guests to make transactions faster and more flexible.
- Calculated billings and hotel charges and provided receipts to customers, delivering proof of transaction.
- Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
Education
Certificate - Health And Fitness
Nation Health Fitness Academy
Coomera11.2022
No Degree - Year 11
Ormeau Woods State High School
Ormeau11.2022
Skills
- Social Perceptiveness
- Menu Memorization
- Order Taking
- Payment Processing
- Language skills
- Kitchen Equipment Operation
- Dining area maintenance
- Greeting guests
- Team Collaboration
- Food presentation
- Upselling
- Food station setup
- Complaint Handling
- ServeSafe Manager
- Wine Knowledge
- Building rapport
- Sanitation Guidelines
- Food inspection
- Handling Complaints
- Seating arrangements
- Phone Etiquette
- Food Handlers Card
- Memory retention
- Allergy awareness
- Menu Item Memorization
- Daily specials memorization
- Service prioritization
- Cleanliness
- Health Code Compliance
- Reservation Management
- Food spoilage prevention
Accomplishments
- Resolved product issue through consumer testing.
Geography, Cooking, History, Reading, Fitness, Hiking, Swimming, Running
I Like these hobbies as they who I am as a person I like to be outdoors to explore and meet new people and create fun memories that I can live along with for my lifetime
Languages
English
Native language
Norwegian
Advanced
C1
Timeline
Front of House Staff Member
Event Cinemas
04.2023 - 07.2023
Front of House Staff Member
Hungry Jacks
07.2022 - 09.2022
Front of House Staff Member
Sea World
09.2021 - 02.2022
Certificate - Health And Fitness
Nation Health Fitness Academy
No Degree - Year 11
Ormeau Woods State High School
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