Zahra Azhalia
Business Development Manager
Jl. Rossini Selatan 3 No39, Kab. Tangerang
Summary
8 years of business development experience with a demonstrated history of working in the internet industry with expertise in partner management, strategic partnership & sales. I have handled partnerships with various clients' backgrounds from SMEs, universities, communities, financial institutions to retailer brands. As a fast learner who is able to work in high paced environments, adapt to change, and under pressure, I am seeking to take the next career step where my experiences and skills can contribute to make an impact not only to the organization but also to the partner I'm working with.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Manager - Shopee Mall
PT. Shopee International Indonesia
01.2021 - Current
- Manage team of 7 people with the role to act as an e-commerce consultant for partners to ensure that target achievement is on track, including but not limited to promotion & campaign advice and shop management best-practice
- Lead multiple data-backed growth strategies while maintaining profitability to stay competitive in the market
- Regularly evaluating business processes, uncovering areas for improvement, and developing and implementing solutions
- Point of contact to the regional team regarding new product development, campaign initiative, and strategic partnership
- Regularly get in touch with the partner to build trust, relationships and also do brainstorming sessions or pitch creative and out-of-the-box ideas for potential partnerships.
Assistant Manager - Shopee Mall
PT. Shopee International Indonesia
01.2019 - 12.2020
- Led the process of Joint Business Planning which includes the creation of Champion Brands Program as an annual package to support partners achieving their annual target which generated triple digits year-on-year growth on revenue for Shopee
- Developed KPI for account managers to ensure overall business goals and service excellence for partners are achieved
- Responsible for Top to Top meetings preparation with reputable Local & Global partners
- Coordinated between business units and category clusters to ensure Mall specific initiatives are properly executed
- Initiated an incentive-based program, which rewards top-performing e-commerce enabler partners.
Senior Associate - Shopee Mall
PT. Shopee International Indonesia
08.2017 - 12.2018
- Initiated Joint Business Planning program for Shopee Mall partners
- Collaborated with the category management team to drive partner's sales throughout various campaign activities
- Assisted brand partners & 3rd party partners for API integration with Shopee to help partners increase business operation efficiency.
Business Development - Financial Services
PT. Tokopedia
09.2016 - 08.2017
- My team and I initiated the first financing platform in an online marketplace for Tokopedia's merchants where they are able to get easier access to business loans from various reputable financial institutions
- Established partnership with at least 10 existing loan providers (Bank, Fintech & Multi finance)
- Disbursement rate increased to 25% by increasing applicant's quality through revamping microsites
- Built product awareness by conducting 3 offline activations & met 100 merchants on a monthly basis
- Prepared campaigns and promotions internally and collaborating with existing partners.
Business & Merchant Development
PT. Tokopedia
04.2015 - 09.2016
- Started at the biggest local online marketplace in Indonesia, I contributed in acquiring new merchants & retaining existing merchants through online and offline activities
- Created acquisition events in 35 universities around Jabodetabek, Bandung & Surabaya in 6 months
- Initiated Tokopedia Student Ambassadors which enables university students to strengthen their soft skills and serve as Tokopedia ambassadors in their communities
- Spoke for internal & external events reaching existing merchants, communities, & universities in Jabodetabek, Bandung, Jogja, Surabaya, & Jayapura.
Education
Bachelor of Management -
Institut Teknologi Bandung
01.2011 - 01.2014
Timeline
Manager - Shopee Mall
PT. Shopee International Indonesia
01.2021 - Current
Assistant Manager - Shopee Mall
PT. Shopee International Indonesia
01.2019 - 12.2020
Senior Associate - Shopee Mall
PT. Shopee International Indonesia
08.2017 - 12.2018
Business Development - Financial Services
PT. Tokopedia
09.2016 - 08.2017
Business & Merchant Development
PT. Tokopedia
04.2015 - 09.2016
Bachelor of Management -
Institut Teknologi Bandung
01.2011 - 01.2014
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