Zoe Hayhurst
Saint Maries
Summary
Compassionate and reliable professional with a strong background in customer service. Skilled in team collaboration, problem-solving, and time management to ensure clients receive optimal care and support. I am a motivated, dependable, and quick-learning individual with strong communication skills and a genuine willingness to contribute positively to a team. I take pride in my work ethic and my ability to adapt to new responsibilities and environments.
Overview
3
3
years of professional experience
Work History
Caregiver, Special Needs
Consumer Direct Care Network Idaho
06.2025 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Developed personalized care plans in collaboration with families and healthcare professionals.
- Monitored client progress and reported changes to healthcare providers promptly.
- Provided emotional support and companionship, fostering positive relationships.
- Trained new staff on care protocols and best practices for special needs support.
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
- Helped with home management tasks, meal preparation, and routine cleaning.
- Facilitated socialization opportunities for special needs individuals, promoting inclusion within the community.
Event Staff Member
Mckenzie County Ag Expo
06.2024 - 06.2025
- Assisted in event setup and breakdown, ensuring efficient workflow and organization.
- Coordinated logistics for vendor placement, enhancing overall event experience.
- Provided customer service support during events, addressing attendee inquiries promptly.
- Monitored crowd flow and safety protocols, maintaining a secure environment for participants.
- Collaborated with team members to execute event activities smoothly and effectively.
- Managed registration processes, contributing to streamlined attendee check-in experiences.
- Conducted inventory checks on event supplies, ensuring readiness for operations.
- Adapted quickly to changing circumstances during events, demonstrating flexibility and problem-solving skills.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Performed routine landscaping tasks, including mowing, trimming, and planting to maintain property aesthetics.
- Operated various outdoor maintenance equipment such as lawn mowers and leaf blowers efficiently.
- Assisted in the implementation of seasonal maintenance schedules for optimal landscape health.
- Conducted regular inspections of grounds to identify and address maintenance needs proactively.
Park Maintenance
Watford City Parks District
10.2023 - 04.2024
- Optimized resource allocation for park maintenance tasks, ensuring efficient use of budget and manpower.
- Coordinated volunteer programs for efficient resource utilization in park maintenance tasks and events organization.
- Demonstrated commitment to professional development by attending training sessions and workshops relevant to the park maintenance field.
- Implemented sustainable practices in park maintenance, reducing waste and conserving resources.
- Participated in training sessions and team meetings for continuous improvement, keeping up-to-date with best practices and park maintenance procedures.
- Reduced downtime by performing preventative maintenance on instrumentation devices regularly.
- Enhanced green spaces by performing routine maintenance tasks, such as mowing, trimming, and edging.
- Improved accessibility within the park through consistent maintenance of trails, signage, and recreational areas for all guests'' enjoyment levels.
- Contributed to community improvement projects by coordinating and participating in park cleanups, trail maintenance, and habitat restoration efforts.
- Performed preventive care and maintenance for machine and vehicle operations.
Seasonal Park Ranger/Office Assistant
Idaho Department of Parks and Recreation
04.2023 - 09.2023
- Monitored park activities to ensure visitor safety and environmental preservation.
- Conducted educational programs on wildlife conservation and park regulations for diverse audiences.
- Assisted in maintaining trails, facilities, and natural habitats through regular inspections and maintenance tasks.
- Collaborated with local communities to promote park events and enhance visitor engagement initiatives.
- Developed detailed reports on park conditions, visitor feedback, and incident responses for management review.
- Trained new staff in safety protocols, emergency procedures, and customer service best practices.
- Evaluated visitor services to identify areas for improvement and enhance overall guest experiences in the park.
Clothing Sales Associate
North 40 Outfitters
08.2022 - 02.2023
- Assisted customers in selecting clothing and accessories based on individual style preferences.
- Maintained organized displays to enhance visual appeal and promote sales.
- Processed transactions accurately using point-of-sale systems to ensure efficient customer service.
- Provided product knowledge to customers, fostering informed purchasing decisions.
- Collaborated with team members to achieve sales goals and improve store performance.
- Addressed customer inquiries and resolved issues promptly, enhancing overall satisfaction.
- Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Trained new associates on store policies, procedures, and customer engagement techniques.
Education
High School Diploma -
Kendrick Jr Sr Highschool
Kendrick, ID01-2023
Skills
- Team collaboration
- Medication administration
- Clear communication
- Feeding assistance
- Transportation assistance
- Social skills development
- Emotional support
- Intellectual disability awareness
- Time management
- Problem-solving
- Daily living assistance
- Multitasking and organization
- Reliability and punctuality
- Compassion and empathy
- Equipment operation
- Equipment safety
- Landscape maintenance
- Power tools
- Debris removal
- Weeding and edging
- Customer service
- Money handling
- Store opening and closing
- Cash handling accuracy
- Stocking and receiving
- Verbal/written communication
- Cash register operation
- Food service/handling
Timeline
Caregiver, Special Needs
Consumer Direct Care Network Idaho
06.2025 - Current
Event Staff Member
Mckenzie County Ag Expo
06.2024 - 06.2025
Park Maintenance
Watford City Parks District
10.2023 - 04.2024
Seasonal Park Ranger/Office Assistant
Idaho Department of Parks and Recreation
04.2023 - 09.2023
Clothing Sales Associate
North 40 Outfitters
08.2022 - 02.2023
High School Diploma -
Kendrick Jr Sr Highschool