Summary
Overview
Work History
Education
Skills
Timeline
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Zoe Salwach

Meridian

Summary

Senior Manager with 7 years of experience in leading high-impact initiatives and operations at Amazon. Directed cross-functional teams managing a $XX portfolio of 6 products, achieving x% year-over-year growth. Proven expertise in optimizing operations and driving strategic initiatives. Skilled in stakeholder management across global teams and implementing data-driven solutions.

Overview

4
4
years of professional experience

Work History

Senior Manager, Product Management

Amazon
Nampa
12.2023 - Current
  • Spearheaded the development of workforce management products, optimizing flexible labor options for X+ hourly employees across X+ facilities.
  • Led strategic roadmap planning and prioritization, aligning developer capacity with business objectives.
  • Designed and implemented comprehensive feedback mechanisms for both front-end and back-end interfaces, achieving X% user satisfaction rate and reducing system issues by X%.
  • Ensured 100% compliance with labor laws, regulations, and policies across all global business units, mitigating legal risks and avoiding potential penalties.
  • Cultivated strong relationships with key stakeholders, including C-suite executives, tech teams, and field users, resulting in 30% faster project approvals and 20% increase in cross-functional collaboration.
  • Led and mentored a team of 15+ employees, implementing performance management systems that improved team productivity by 35%, and reduced turnover by 25%.

Principal Product Manager

Amazon
Nampa
06.2023 - 12.2023
  • Led and developed flexible workforce pool which consisted of XX hourly employees globally. This innovative workforce allowed for scaling hours at a shift and weekly level where demand required most support.
  • Developed dynamic shift selection interface that optimized workforce hours where needed, resulting in XX operational savings. This was successfully integrated into 3 different capacity management systems.
  • Managed the launch of this product to 2 countries and 6 customer fulfillment business lines, achieving X% user adoption. Generated reports on performance metrics such as revenue, usage trends and customer feedback.
  • Drove product strategy and feature enhancements, delivering $XX million ROI in 2023, representing XX% YoY growth through strategic expansion and optimization initiatives.

Senior Operations Manager

Amazon
Nampa
06.2021 - 06.2022
  • Aligned operational goals with business objectives through actionable plan development.
  • Implemented lean management principles to drive efficiency improvements.
  • Continuously optimized processes, achieving significant productivity gains.
  • Balanced cost efficiency with operational quality to manage budgets effectively.
  • Executed crisis management strategies to ensure business continuity during emergencies.

Education

Bachelor of Science - Business Administration And Management

Central Michigan University
Mount Pleasant, MI
05-2018

Skills

  • Strategic planning
  • Process improvement
  • Stakeholder management
  • Project management
  • Performance metrics
  • Operational efficiency
  • Team leadership

Timeline

Senior Manager, Product Management

Amazon
12.2023 - Current

Principal Product Manager

Amazon
06.2023 - 12.2023

Senior Operations Manager

Amazon
06.2021 - 06.2022

Bachelor of Science - Business Administration And Management

Central Michigan University

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Zoe Salwach