Zoey Dovel
Boise
Summary
Dynamic individual with hands-on experience in healthcare settings and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medication Aide
Bright Star Care Homes
01.2023 - Current
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Reduced medication errors by diligently maintaining and updating medication records for each patient.
- Streamlined communication between healthcare providers and pharmacists, ensuring accuracy in both prescription orders and dosage instructions.
- Ensured consistent treatment by effectively communicating with multidisciplinary healthcare teams.
Front Desk Coordinator
Lone Peak Dental Group
05.2024 - 01.2025
- Greeted and assisted patients with check-in procedures.
- Telephoned and interviewed patients and family members to obtain pre-registration information and confirm appointments.
- Inputted accurate patient insurance, billing and payment information.
- Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
- Verified patient's insurance eligibility and benefits coverage and sent insurance claims.
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
Medication Aide
Luna Hospice And ALF
08.2021 - 12.2023
- Facilitated smooth transitions between different stages of hospice care by effectively coordinating with home health aides, nurses, social workers, physicians, and volunteers.
- Ensured continuity of care by accurately documenting patient progress, observations, interventions, and outcomes in medical records.
- Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
Education
High School Diploma -
Ridgevue High School
Nampa, ID05.2021
Skills
- Attention to Detail
- Documentation and Recordkeeping
- Oral communication
- Critical Thinking
- Effective Multitasking
- Research and data collection
- Work Prioritization
- Conflict Resolution
- Organization and Time Management
- Fast Learner
Certification
- CMT - Certified Medication Technician
- CPR and First Aid Certified
Timeline
Front Desk Coordinator
Lone Peak Dental Group
05.2024 - 01.2025
Medication Aide
Bright Star Care Homes
01.2023 - Current
Medication Aide
Luna Hospice And ALF
08.2021 - 12.2023
High School Diploma -
Ridgevue High School
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